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nathow, Thank you for posting in the Intel® Communities Support.
In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:
What is the model of the motherboard?
If this is a laptop, what is the model of it?
Which Windows* version are you using?
Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
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Hello nathow, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?
Regards,
Albert R.
Intel Customer Support Technician
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I do. I tried with the HPC group, but apparently no-one was able to help--though it really is an HPC question. Are you familiar with the details behind P2P?
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nathow, Thank you very much for sharing that information.
It depends, in order to confirm that we first need to know the information requested previously, depending on the system or platform being used we might be able to assist you with this topic or if it is necessary we will transfer your case to the proper department but we need to know all those details first.
Regards,
Albert R.
Intel Customer Support Technician
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Hello nathow, I just wanted to check if you were able to gather the information requested previously so we can further assist you?
Regards,
Albert R.
Intel Customer Support Technician
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The OS is not Windows. Your request above seemed to imply a Windows OS.
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nathow, Thank you very much for clarifying that information.
In that case, what is the complete model of the motherboard?
If this is a laptop, what is the model of it?
Which specific Linux* version are you using?
Regards,
Albert R.
Intel Customer Support Technician
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Hello nathow, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?
Regards,
Albert R.
Intel Customer Support Technician
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Hello nathow, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.
Regards,
Albert R.
Intel Customer Support Technician

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