hidden text to trigger early load of fonts ПродукцияПродукцияПродукцияПродукция Các sản phẩmCác sản phẩmCác sản phẩmCác sản phẩm المنتجاتالمنتجاتالمنتجاتالمنتجات מוצריםמוצריםמוצריםמוצרים
Server Products
Data Center Products including boards, integrated systems, RAID Storage, and Intel® Xeon® Processors
5063 Discussions

P4308CP4MHGC power issues on 2 servers and need at least 1 up as soon as possible

TPaon
Beginner
673 Views

I am a reseller and I have 2 servers that just started having problems. Both were installed around the same timeframe (January and February of 2015). Both are P4308CP4MHGC and are having power issues.

 

  1. Server 1 - all amber warning lights light up on the motherboard, except there is a green motherboard status light. Nothing is lit up on the front panel and no front panel buttons will do anything. I swapped the front panel with server 2 and still have the same result.
  2. Server 2 - power up and power down very quickly, almost as if there are bad power supplies, but I swapped the power supplies and have the same result. I do smell a sulfur smell and determined that there is some smoke coming from the power connector on the motherboard. I unplugged the power connector on the motherboard and the power supply starts normally.

 

I tried swapping (redundant) power supplies from server 1 to server 2 and had the same result explained above. I tried swapping power supplies from server 2 to server 1 and had the same result explained above.

 

I believe both of these are bad motherboards.

 

I need at least one of these to get started as soon as possible as it is a mission critical for a business. I can use one for parts to get the other running if needed.

0 Kudos
1 Reply
Emeth_O_Intel
Moderator
462 Views
Hi TJ, Thank you so much for contacting us about this. I was reviewing the information provided and I noticed you have two Discontinued Intel® Server Boards and Intel® Server Systems. The interactive technical support for the Intel® Server System P4308CP4MHGC you have requested has been discontinued. We can provide you with resources and self-service support information through our website. Please check the link below; https://www.intel.com/content/www/us/en/support/discontinued-products.html Regards, Emeth O. Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Reply