RAID1 on a Intel S3420GPC motherboard

[APret1]

Hello,

I have a Intel S3420GPC motherboard with a RAID1 configuration with 2 hdd.

I few days ago we had an issue with one of the hdd and the RAID1 was forced to go with status offline .

Operating system (centos 5.9-64 bits) works just fine with drive 0, it boots and all of that.

But i want to replace the bad drive.

I turned off the server to replace the bad drive (drive1) and I inserted a new hdd (same hdd as the first one ST1000DM010-2E102 - please see pic2)

Using the CTRL+E I entered the embedded raid config utility and tryed to restore the raid1.

port 0 ONLIN A00-00

port 1 READY

1. I tryed Check Consistency (please see pic 1)- I waited 1 hour with no progress 0% (please see pic 1)

2. I tryed to Rebuild with

port 0 ONLIN A00-00

port 1 READY

It says only hotspare and failed disk can be rebuild.

Then I went to Objects- Physical Drive - select drive 1 - mark as hotspare,

I go back to Rebuild , I see

port 0 ONLIN A00-00

port 1 HOTSP

I select HOTSP and hit F10 to rebuild - I receive message VD is not in degraded state, can not select drive for rebuilding. (please see pic 3)

What is the procedure to rebuild raid 1 ?

And I still want to have data from drive 0.(I don't want to use configure - new configuration)

Thank you

Adrian

[idata]

Hello Adrian,

Thank you for contacting Intel(R) Technical Support.I red the information provided and I will run an investigation to see if is possible to rebuild the RAID and recover the data from disk in slot-0. I will get back to you as soon as possible.Best regards,Jeremiah A.Intel(R) Technical Support

[idata]

Hi Adrian,

I was trying to see the pictures you mentioned in your notes, but they seems not to be added. Can you please re-attached the picture to the case?regards,Jeremiah A.Intel(R) Technical Support

[idata]

Adrian,

I found the pictures, let me look at them and let you know.regards,

[idata]

Hi Adrian,

In this case you need to have the drive 0, the bad drive (drive 1) and the new drive inserted. Now, the new drive should mark as hot-spare so when the controller sees the bad drive, it will take the hot-spare drive and rebuild the raid using that drive. Please try that and let me know your results. Do not remove the drive 0 at no moment.regards,Jeremiah A.Intel(R) Technical Support

[idata]

Hello Adrian,

I hope you are doing well today.I'm following up with you to see if the information provided helps or you still more assistance with the issue.Best regards,Jeremiah A.Intel(R) Technical Support

[APret1]

Hello Jeremiah,

I know that drive 0 is the remaining drive with important informations and boot drive - I will not touch drive 0.

In this moment I don't have the bad hdd -drive 1, it was returned to RMA for warranty reasons.

The RAID1 has autorebuild ON.

I marked the new drive with HOTSP, but still no result.

Thank you

Adrian

[idata]

Hi Adrian,

Thank you for your information.I will investigate this and get back to you as soon as possible.regards,Jeremiah A,Intel(R) Technical Support

[idata]

Hello Adrian,

I hope you are doing well today.I'm still investigating about this issue, I will contact you as soon as possible with more information.regards,Jeremiah A.Intel(R) Technical Support

[idata]

Hi Adrian,

I will contact you directly through email.regards,Jeremiah A.Intel(R) Technical Support