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idata
Community Manager
1,321 Views

SRCSASBB8I with more than 16 SATA HDDs

Hello.

I have SRCSASBB8I RAID card with RES2SV240 Expander connected.

 

When I use these RAID solution with 8 x 2TB SATA HDDs, there was no problems.

 

But recently, I have added 16 more 2TB SATA HDDs (total 24 HDDs. 4 HDDs are connected to SRCSASBB8I directly via SFF8087 x4 SAS/SATA cable, other 20 HDDs are connected to RES2SV240 Expander), and it show warning on boot up screen like below.

 

"Number of disks exceeded the maximum supported count of 16 disks"

 

In the product specifications listed in intel web page, SRCSASBB8I can support up to 32 physical devices.

 

Can anybody help me how to handle this situation?

Current firmware version is 1.40.232-1007 which is most recent one.

Thanks in advance for your help.

PS. I found out that latest firmware is not just for SRCSASBB8I but for multiple products such as SRCSASJV, SRCSASLS4I, SRCSASRB, SRCSATAWB.

Is there any chance of miscompile the firmware with wrong configuration?

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3 Replies
idata
Community Manager
49 Views

xevalkan,

The maximum number of drives supported is a factory setting that is not changeable in the field. It sounds like you have an incorrect INI setting. Can you use http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18445&lang=eng&OSVersion=&DownloadTyp... Cmdtool2 to get a log from the controller?

The command would be: Cmdtool2 –adpalilog –a0 > raidlog.txt

Attach the resulting raidlog.txt file to this thread. We will be able to confirm with this log.

Regards,

 

John
idata
Community Manager
49 Views

Here is the log file. I have removed some log history like "sensor 0 bad.." cause there are too many of them.

If you need full log, I will try find out some place to attach the file(size is about 8MB). Just leave a post.

Thanks.

Log

 

SAS RAID Management Tool Command Line Utilities

 

===================================================

Adapter # 0

Date/Time: Wed Oct 05 08:45:33 PM

 

Operating system: Microsoft Windows Ver: 6.0 Rev 1 Bld 7601 Service Pack 1

 

Physical Memory: 4095 MB

 

Operating Version: Windows 7 x64 Ver: 6.01

 

Driver Name: megasas.sys

 

Driver version: 4.5.1.64

 

Processor: x86 Family 6 Model 4

 

RAID Controller Intel(R) RAID Controller SRCSASBB8I Information

 

=======================================================

RAID Type: Intel(R) RAID Controller SRCSASBB8ISlot/Address: 2/0

 

Host Intr: PCIE Device Intr: SAS-3G

 

Port Count: 8 Serial # P296491908

 

APP Version: 1.40.232-1007 BIOS Version: 2.07.00

 

BCON Version: 2.2-21-e_13-Rel PCLI Version: 01.40-010:# %00008

 

BTBL Version: 1.00.00.01-0011

 

NVRAM Size: 32 KB RAID Level: 0 1 5 6 10 50 60 PRL 11 PRL 11 with spanning SRL 3 supported

 

Cache Size: 256 MB Flash Size: 4 MB

 

RCV Error: 0 Un-RCV Error: 0

 

Support Cluster: No Cluster Mode: Inactive

Controller Properties

 

---------------------

 

Rebuild Rate : 30

 

Patrol Read Rate : 30

 

Back Ground Initialization(BGI) Rate : 30

 

Consistency Check(CC) Rate : 30

 

Reconstruction Rate : 30

 

Maximum # of drives to spin up at one time : 2

 

# of seconds to delay among spinup groups : 6

 

Cluster Enable : 0

 

Drive capacity coercion mode : 1GB

 

Alarm Enable : Enabled

 

Disable AutoRebuild : FALSE

 

Disable Battery Warning : FALSE

 

Restore Hotspare on Insertion : YES

 

Expose Enclosure Devices : YES

BBU Properties

 

--------------

 

BBU Battery Type: iBBU

 

BBU Voltage: 4042 mV

 

BBU Current: 0 mA

 

BBU Temperature: 34 C

 

IBBU Relative State Of Charge: 99

 

IBBU Charging Current: 0 mA

 

IBBU Absolute State Of Charge: 89

BBU Firmware Status

 

-------------------

 

voltageLow: OK

 

temperatureHigh OK

 

learnCycleRequested: No

 

learnCycleActive: No

 

learnCycleFailed OK

 

learnCycleTimeout: No

 

Device Information

 

==================

Device Name: Intel Product Id: RES2SV240

 

Rev: 0600 Vendor Specific: x36-254.6.0.0

 

Device ID: 20 Sequence Number: 1

 

Enclosure's ID: 20 Enclosure index: 1

 

Device Type: SES ENCLOSURE Path Count: 1

SAS Address 0: 0x5001517e860c1ffd SAS Address 1: 0x0

 

Device Name: ATA Product Id: WDC WD20EARS-00M

 

Rev: AB51 Vendor Specific: WD-WCAZA9464588

 

Device Type: DISK Device ID: 21

 

SAS Address 0: 0x5001517e860c1fe8 SAS Address 1: 0x0

 

Media Error: 0 Other Error: 0

 

PredictiveFail: 0 Firmware State: Online

 

Speed: 3.0Gb/s DDF State: SATA

 

Primary Defect: --- Grown Defect: ---

 

Raw size: 1907729 MB Non-coerced size: 1907217 MB

 

Coerced size: 1906394 MB Enclosure index: 1

 

Path Count: 1 Slot Number 8

 

Device Name: ATA Product Id: WDC WD20EARS-00M

 

Rev: AB51 Vendor Specific: WD-WCAZA9473862

 

Device Type: DISK Device ID: 22

 

SAS Address 0: 0x5001517e860c1fe9 SAS Address 1: 0x0

 

Media Error: 0 Other Error: 0

 

PredictiveFail: 0 Firmware State: Online

 

Speed: 3.0Gb/s DDF State: SATA

 

Primary Defect: --- Grown Defect: ---

 

Raw size: 1907729 MB Non-coerced size: 1907217 MB

 

Coerced size: 1906394 MB Enclosure index: 1

 

Path Count: 1 Slot Number 9

 

Device Name: ATA Product Id: WDC WD20EARS-00M

 

Rev: AB51 Vendor Specific: WD-WCAZA9472406

 

Device Type: DISK Device ID: 23

 

SAS Address 0: 0x5001517e860c1fea SAS Address 1: 0x0

 

Media Error: 0 Other Error: 0

 

PredictiveFail: 0 Firmware State: Online

 

Speed: 3.0Gb/...
idata
Community Manager
49 Views

xevalkan,

I sent you a PM about the log evaluation.

John