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A license for Comp-FL is not available (-9,57).

Mao_L_
Beginner
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I have installed the Intel® Parallel Studio XE Cluster Edition in the shared folder on my head node. It works fine on the head node but on compute nodes the following information will pop up.


Error: A license for Comp-FL is not available (-9,57).

License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /share/apps/intel/compilers_and_libraries_2017.4.196/linux/
**  3.  /opt/intel/licenses
**  4.  /root/intel/licenses
**  5.  /share/apps/intel/compilers_and_libraries_2017.4.196/linux/bin/intel64/../../Licenses
**  6.  /root/Licenses
**  7.  /Users/Shared/Library/Application Support/Intel/Licenses
**  8.  /share/apps/intel/compilers_and_libraries_2017.4.196/linux/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

ifort: error #10052: could not checkout FLEXlm license

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Alexandra_S_Intel
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Mao, if you have not, I advise you to submit a ticket on the Online Service Center: https://supporttickets.intel.com/servicecenter?lang=en-US

This looks like the sort of problem that generally involves a lot of information like serial numbers going back and forth between Intel and the customer, so it's not well suited to the forums.

 

EDIT: Mao has submitted this ticket to the OSC and it will be dealt with there. As such I'm closing this thread. If you have a general question, please create another thread, or if it is more technical or specific to a problem you're having, create a ticket on the service center.

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