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kristina_m_
Beginner
75 Views

Activation of a product

Among the 7 steps of installation, at 3rd step, Activation, after typing the serial number ****-********, the following message appeared
"Please, restart Intel Software Manager to activate your product"

After a few restarts of Intel Manager and my PC, it is still not working and I can not activate the product.

 

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3 Replies
Jennifer_D_Intel
Employee
75 Views

Hello,

I am currently looking into possible causes of this issue.  What product are you trying to install?  Can you send me the serial number in a private message?

Thanks,

Jennifer

Taha_Amin
Beginner
75 Views

I have the same issue

Jennifer_D_Intel
Employee
75 Views

I'm sorry I missed your comment.  In the future, please create a new thread as some conversations end up in private messages.

The license for OpenCL SDK isn't a real license in the sense that it does not affect product usage, which I believe is why the software manager has problems adding it.  There is no license file, and no activation.  You should download the product from the Intel Registration Center and install it directly.

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