All Apps not Working in Intel Real Sense SDK

[Zeenat_S_]

I got Intel Real Sense camera recently. I connected the Intel Real Sense Camera with the USB 3.0. I first ran the DCM v1.3 installer, and then installed the offline SDK. The SDK got installed without any errors. When I open the SDK and run sample programs, all the programs do not run. The camera does not open on the application window. Kindly suggest how to remove this error.

[Colleen_C_Intel]

Does the camera show with 3 entries under Device Manager, imaging devices?  By any chance are there numbers or non English characters in your user folder name (login name).

[Zeenat_S_]

Hi Sir

The problem is solved. All the apps in the SDK of C++ and C# are running. The problem was that the laptop in which we were attaching the Intel real sense camera didnot have USB 3.0 specification.

Now I am trying to use Intel Realsense with Intel Edison. I will get back to this forum if I get some errors.

Thanks.