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App icon and splash screen issues

Daniel_F_7
Beginner
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Hello,

We have encountered an issue when uploading a windows "appxupload" package to Microsoft's store. The issue we are experiencing is that the app launch icon defined in Intel XDK (from build settings) is not being displayed on the store and ultimately on the device (the default Cordova icon is being displayed instead). Similarly the default Cordova splash screen is being displayed while the application is loading instead of our custom splash screen.

We urgently require you assistance in this regard.

Should you require any further details, kindly let me know.

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PaulF_IntelCorp
Employee
575 Views

@Daniel -- can you provide a copy of your project so I can provide it to the responsible build engineer. There's a lot of work going on with the Windows build system, and a sample project like yours would be a big help. ZIP the ENTIRE project directory and send me a private message (click the "Send Author a Message" link on this specific post) with a link to the ZIP download.

@Madvox -- Can you do the same (provide me with a ZIP of your ENTIRE project) so I can take a look. I am just now getting some time to investigate some issues in the Hello, Cordova additions file that are incorrect due to changes in the Windows build system. Specifically, the Hello, Cordova sample references the "wp8" and "windows8" Cordova-Windows targets, which worked with an older variant of the build system. At this time the Windows build system only builds for the "windows" Cordova-Windows target. So I would advise that if you are providing your icons via the additions file that you change any platform references to "wp8" or "windows8" into references to "windows". Note also that work is going on to properly support the older platforms targets (at least the "wp8" platform) and we are updating our build system to support the windows 4.3 framework (it currently supports 4.1), which has some significant bug fixes and updates provided by Microsoft.

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Madvox_M_
Beginner
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Absolutely! Thank you for the fast reply. I am sending you the zip right now via private message.

this zip file is the Hello Cordova project where I touched nothing but just added the images to the build UI (included in my zip) and the same problem happens (even if I add the images to the xml file instead). The app works fine but the images are intel default icons. I understand your comment about the cordova "windows" platform. I can't believe I did not spot that myself earlier but, changing the build to target "windows" instead of "windows8" actually did not make any difference - I thought that was it when you mentioned it!

So I am sending you the skeleton, template Hello app where no code has been changed, just inserted the images and built and the resulting icons are wrong (some of them, others are ok which is the puzzling part).

thank you for looking into this. (Note, I removed my publisher ID from the project assuming you will use a test one).

 

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Daniel_F_7
Beginner
575 Views

Thanks Paul,

I sent you the IntelXDK project.

Thanks.

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Daniel_F_7
Beginner
575 Views

Hi Paul F.

With the latest IntelXDK updates we managed to upload our mobile application for Windows 8, Windows Phone 8.1 and Windows 10 universal package :) However when we're trying to install the application on Windows 10 the portal is returning the following message: "The mobile app is currently nor available".

Do we need to make a configuration on the IntelXDK project in order to cater for this?

Thank you.

Daniel

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PaulF_IntelCorp
Employee
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You should not need to do anything special in the Intel XDK project to affect that. It could simply be that you need to wait some time before your app becomes available. When I have submitted test apps to the Windows store it has sometimes taken about 24 hours before I was able to retrieve it from the store.

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