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Hi,
While registering serial numbers for updated product (Intel Composer C++ for OS X and Linux), I noticed they were not associated to the right account: while I can download and use the products, I don't see either in my account.. When trying to register those new licenses them from my account, I get an error 'already registered'.
How shall I proceed to associate those license to the correct account ?
thank you,
David
- Tags:
- Development Tools
- Intel® License Manager for FLEXlm*
- Intel® Software Development Products Registration Center
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Hi David,
There are 2 serial numbers associated with your email address, both of them are for Evaluation Licenses and both are expired. I also see 19 other licenses associated with your domain and assigned to other people. In order to be able to help you I need to have the serial numbers you are trying to register. Please don't post them publicly. You can send them to me in a private message and I will attempt to sort it out.
Regards,
Noga
Intel Developer Support
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This issue had been addressed via private communication to protect private data.
This issue has been resolved. If you have a similar issue, do not add it to this thread but start a new one.
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