Hello,
We have paid for 4 years support for the Intel Parallel Studio, but I can't access Premier Support. When I try, I get "Not Authorized to Access" message. I did request access to the Premier Support at the "Manage License" page and received an email asking to click on a link to complete the configuration. The email asked to wait for 1 hour, but it's been 19 hours, and I still don't have the access.
On one page it was said: "If you still have problems signing up for support, contact us.", but when I clicked on that link, I got:
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.
Could you please check what is the problem.
Thank you,
Marina.
