Depth Sensor bad internal calibration?

Software Archive

Read-only legacy content

Depth Sensor bad internal calibration?

211 Views

I have 2 Intel SR300's purchased in early February. Their serial numbers are W4VF 0800 601R 0057 4Z and W4VF 0800 601R 0058 OK . They were purchased with order number CLK00213815. Both are observed to have bad calibrations with similar results to discussions here: https://github.com/IntelRealSense/librealsense/issues/46 . Can the internal calibration be fixed? If not could you send us replacement cameras?

( I opened this up as a ticket (01043555) with intel support and they directed me here for help calibrating my cameras... )

Link Copied

0 Replies

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.