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Forum Question - so many Emails

phil_J_
New Contributor I
2,853 Views

Just an Admin question - WHen I submit a post is there a way of 'subscribing' to it so I get email notifications of answers, BUT exclude notifications from other topics? I seem to get an email from every post to the forum....dozens of them at a time? Other forums seem to have this feature but I can't find it here.

Thanks

Phil

 

 

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21 Replies
PaulF_IntelCorp
Employee
2,551 Views

When I get an email from the forum there is a link at the bottom of the message that takes me to a place where I can "manage" the emails. If you follow that link are you able to "disable" any of the emails? The language used to disable is confusing, I think it is something like "inactive" or similar.

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phil_J_
New Contributor I
2,551 Views

Thanks Paul - yes this takes me to a list of my own posts to manage, regardless of which message I  click the link on - BUT - I am getting emails from every other post too - dozens of messages ....is there somewhere I can switch off All notifications ? I only want to see mine.

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PaulF_IntelCorp
Employee
2,551 Views

Not sure what is causing this. Try going to your "dashboard" (pulldown next to your name in the upper right corner of this screen) and then select the "profile" tab once there. At the bottom are some "subscriptions" you can clear. If that doesn't help, let me know, I can find someone who has more knowledge about the inner workings of the forum.

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phil_J_
New Contributor I
2,551 Views

Thanks Paul - I must be missing something - When I log in and select Dashboard, I don't have a Profile Option.

If I click on the Down arrow, or my name or icon all I get is a dropdown with the same 3 options;

Dashboard

Message

Log Out

 

..my mailbox if gradually groaning under the weight of all these emails.....haha - any help appreciated

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PaulF_IntelCorp
Employee
2,551 Views

Click on the dashboard then select profile in the dashboard.

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phil_J_
New Contributor I
2,551 Views

I don't see any link to Profile in Dashboard

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PaulF_IntelCorp
Employee
2,551 Views

To get to dashboard, click "Dashboard" link from pulldown next to your name in upper right, as shown below:

Screen Shot 2015-08-04 at 4.48.01 PM.png

Then click the word "Profile" as shown below:

Screen Shot 2015-08-04 at 4.48.43 PM.png

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phil_J_
New Contributor I
2,551 Views

So sorry but I don't get that option..when I click Dashboard I get the page as below...

Graphic1.png

Graphic2.png

 

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PaulF_IntelCorp
Employee
2,551 Views

What version of Internet Explorer are you using? Are you running on a Windows XP system?

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phil_J_
New Contributor I
2,551 Views

Think I've sussed it - on Win7 sp1 - using IE11 - doesn't work....

Loaded on Chrome - I get a different Dashboard and Profile Tab....

 

Having said that - still don't see how I turn off getting Notification of EVERY comment placed?

 

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PaulF_IntelCorp
Employee
2,551 Views

Are all of the notification options unchecked near the bottom of the profile tab?

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paolo_c_
New Contributor I
2,551 Views

I have win7 sp1

I don't have notification options near the bottom of the profile tab

I test with firefox 39.0, chrome Versione 44.0.2403.125 m,

 

1.PNG

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phil_J_
New Contributor I
2,551 Views

No Options apart from the 3 re news etc - tried on Chrome, IE and Opera...this is all I get

 

Graphic3.png

 

 

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PaulF_IntelCorp
Employee
2,551 Views

@phil -- those "Subscriptions" check boxes are the ones I'm referring to. I don't know how they work, but those are the ones I was recommending you uncheck, specifically the last one. If that doesn't work, I'll try and get our IT department into the loop regarding this.

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phil_J_
New Contributor I
2,551 Views

Ok Thanks Paul - will try that. 

Guess it needs looking into anyway - the fact that Dashboard doesn't work in IE - 

Will get back to you in a day or so if no more emails

 

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phil_J_
New Contributor I
2,551 Views

No - still not working - all 3 options have been unticked but I'm still receiving emails regarding other forum questions...had over 40 so far today...

graphic4.png

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PaulF_IntelCorp
Employee
2,551 Views

I've asked the people who manage the forum how to address this problem. Will get back to you when I find out how.

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PaulF_IntelCorp
Employee
2,551 Views

The forum engineer informs me that you somehow subscribed to a notification for "all content tagged with XDK" and that is the reason for all of the emails. He is going to disable that notification.

You can get to all the notifications for your account here: https://software.intel.com/en-us/user/1180712/notifications/subscription (I cannot go to that page, only you can, it's tied to your account). You should be getting a link like that at the bottom of every notification email...

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phil_J_
New Contributor I
2,551 Views

Thanks for that - very confusing options on there, but they have stopped coming.

Thanks for your help

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paolo_c_
New Contributor I
2,465 Views

I continue to have the problem

can you help me?

thanks

 

Diapositiva1.PNGDiapositiva2.PNG

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