How do I get my Android Keystroke File

[Honda10_y_]

Hi, I found this link https://software.intel.com/en-us/xdk/faqs/general#keystore

This is to retrieve my old Android Keystroke. When I open that link and signed in it says Please enter your authentication code to download your keystore to what is my Authentication Id or Authentication code.

Please help.

Thanks

[Honda10_y_]

After I downloaded the new xdk version I lost my certificate, I cannot remember the key password. I cannot update my app in Google play store Please help.

[Honda10_y_]

I have extracted my old keystore from https://appcenter.html5tools-software.intel.com/certificate/export.aspx and imported to my XDK account and rebuild my app I uploaded my app in to Playstore but it is still complaining my certificate doesnt match with the one in play store. Please assists.

[Honda20]

Finally I have resolved this issue. I have 2 accounts one account for Forum, and another account for building app. They linked into 1 email address.

[John_H_Intel2]

@Honda10y ~

Is it possible that you also have multiple accounts that you are using with the XDK?

[Honda10_y_]

Hi John, yes you're correct. I have 2 accounts, I was confused because 2 accounts linked to 1 email. I didnt know I have 2 accounts. Thanks