How to export whole conversation of closed issues from Intel Premier Support

[jerryleo]

Hi,

Just wondering how to export whole conversation of closed issues from Intel Premier Support instead using ctrl+c & ctrl+v?

Thanks for your time

Jerry

[Devorah_H_Intel]

Hello,

In the Issue window there is a button 'email as PDF' in the upper left and lower left corner. When clicking this button an email is sent to you with the ticket, including communication log, as PDF attachment. 

Devorah H.
Intel®Developer Support

[jerryleo]

Hi,

Thanks for your reply.

Failed to find the 'email as PDF'  button.

Here are what I did

Log into businessportal.intel.com

Intel premier support home - recently closed issues

click an issue title

pop-up an 'View Issue' window

Only two buttons are avaiable "cancel" and "Re-Open this Issue". 

Already tried with Firefox, IE and Chrome. checked everywhere on the web page.  Failed to find any button which could be used to export the conversation.

Did I still miss something ?

[James_T_Intel]

Hi Jerry,

Please send me a private message with the email address you use on Intel® Premier Support.  The export ability is only enabled for certain accounts.  I can check yours to see if it is enabled and if I can enable it.