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How to request a new license file when we don´t know who has made the initial registration of a product

Rui_M_
Beginner
‎10-16-2015 09:58 AM
410 Views

Hello!

In the past my institution has acquired a license of Intel Visual Fortran Compiler Professional for Windows 9.1, and now we pretend to install again this software.

In the installation process is required a license file that we don't have. I know the product is already registered but we don't have the information about who formerly has done this register. We think that has be done by one of our former colleagues but we can't discover who.

I have the media and the serial number.

Do we have any solution to solve this problem?

Regards.

 

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Jennifer_D_Intel
Moderator
‎10-16-2015 11:23 AM
410 Views

Hello,

Can you send me your serial number in a private message?

Thank you,

Jennifer

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