Software Archive
Read-only legacy content
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
17060 Discussions

Installation ended prematurely

Ely_B_
Beginner
‎03-20-2015 05:39 PM
941 Views

I received every time a message saying:" Intel XDK Setup wizard end up prematurely because of error(s). failed_to_extract_archive failed_to_open_archive". And it asks me to run the setup wizard again but I did it many time with even a new setup that I just downloaded from this official website and still the same error message at the end of installation. I really need some help here, thank you for understanding.

0 Kudos

Link Copied

3 Replies
John_H_Intel2
Employee
‎03-20-2015 05:45 PM
941 Views

Try disabling any antivirus, spyware you have. Another user had this issue while using TuneUp Utilities. 

0 Kudos
Copy link
Ely_B_
Beginner
‎04-07-2015 02:43 PM
941 Views

Unfortunately disabling my antivirus doesn't change anything! Do you have any other suggestions?

0 Kudos
Copy link
John_H_Intel2
Employee
‎04-08-2015 08:13 AM
941 Views

You have something installed on your system that is preventing the XDK from extracting/running the installer. The only thing I have seen cause this in the past in TuneUp Utilities, which I think now is a part of AVG.

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.