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I received an email on March 15, 2014 about the availability of Intel VTune Amplifier XE for Windows 2013 Update 16. I downloaded successfully. When I try to install, the usual dialog with "Do you want to use existing activation" does not appear as it normally does. Instead, I get a dialog about entering a serial number or trying other options. I selected "Choose alternative action" because I have have a valid license file. Then I selected "Use a license file". In the next dialog, I browse to the license file and select it. I get a dialog with "The license file provided is invalid".
I launched the Intel Software Manager to see what it reports. VTune Amplified XE 2013 shows up as "valid support". I rebooted my computer just in case some other component failed, retried the installation, but get the same dialog about invalid license file.
Any help is appreciated.
Thanks.
- Tags:
- Development Tools
- Intel® License Manager for FLEXlm*
- Intel® Software Development Products Registration Center
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Hello Dave,
I have sent you the new license file as i said in a private message to you ,plese let me know if this works.
Thank you.
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QIAOMIN.Q
Intel Developer Support
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User forums: http://software.intel.com/en-us/forums/
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QIAOMIN Q. (Intel) wrote:
Hello Dave,
I have sent you the new license file as i said in a private message to you ,plese let me know if this works.
Thank you.
--
QIAOMIN.Q
Intel Developer Support
Please participate in our redesigned community support web site:User forums: http://software.intel.com/en-us/forums/
Yes, that worked. I renewed my subscription through TechXTend in October 2013 but never received from Intel a new license file. The name of the license file you sent is the same as mine, but a “diff” of your file and mine shows the next expiration date.
Thank you.
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Hello Dave,
Good to hear that ,let me know if this is still a problem for you.
Thank you.
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QIAOMIN.Q
Intel Developer Support
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