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Hi,
i have bought a Robotic Development Kit... but I can't get R200 to work.
I have followed tutorials and forum's post... but the problems remains:
1) When i connect r200 to USB3 port.. no led blinks... if i connect to usb2 port a led blinks once.
2) In windows 10, after installation of driver and SDK... the camera test fails (see screenshot)
3) In windows 7, i see r200 installed in control panel but the camera test doesn't see my r200
4) In ubuntu 14.10... i followed this tutorial: https://01.org/developerjourney/recipe/intel-realsense-robotic-development-kit#step7
but in step 7 i have an error: "Cannot access /sys/class/video4linux"
.... it is a firmware issue or a camera defect ?
thanks for support and
best regards
Dante
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Hi Dante,
It seems like you might be describing a hardware issue if the camera doesn't work on either Windows 10 nor Ubuntu 14.10. I would recommend attempting to RMA the unit by emailing click.support@intel.com.
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I got this error once when my camera did not get enough power. Did you use an extension cord to connect the camera to the usb port?
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Thank you Rishabh and Kilian,
no.. i connect the camera to usb 3.0 port with only usb 3 cable of the box. I tried 4 USB ports.

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