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Hello,
I keep getting the error below when I try to open a blank template. I have not been able to successfully launch a blank template or a project. I have tried to install and reinstall XDK three times and every time I receive the same error. I have tried various google searches from when this was an issue from before and none of those solutions have worked for me. I am running Windows 7, 64 bit operating system.
Is there any solution to help me fix this problem? I am an administrator on my machine so there shouldn't be any issues with any other programs.
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- Intel® XDK
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I suspect the problem is not the "from" location (which is being shown in the error message and looks fine) but the "to" location.
Where are you trying to create your project? Are you trying to create the project on a network drive or a DropBox (or similar) drive?
If you inspect the location noted in the error message do you see anything there?
Does typing "set" at the DOS prompt include something identical to the following:
TEMP=C:\Users\damali\AppData\Local\Temp TMP=C:\Users\damali\AppData\Local\Temp
If you "cd" to the %TEMP% folder ("cd %TEMP%" at the command-line), do you see any ZIP files named similar to the following?
C:\>cd %TEMP% C:\Users\damali\AppData\Local\Temp>dir *.zip Volume in drive C is OSDisk Volume Serial Number is 384F-4F68 Directory of C:\Users\damali\AppData\Local\Temp 06/23/2017 04:09 PM 16,215 xdk-9248A9EwrnIAuWIg.zip 06/23/2017 04:09 PM 16,215 xdk-9248bIEGC0tlpgJc.zip 06/23/2017 04:09 PM 0 xdk-9248cO1NTYnlB8x2.zip 06/23/2017 04:09 PM 0 xdk-9248j34iekqoDdH7.zip 06/23/2017 04:09 PM 5,898 xdk-9248lKfkUTNxU9UB.zip 06/23/2017 04:09 PM 5,898 xdk-9248wiRGTwyZR7YA.zip 6 File(s) 44,226 bytes 0 Dir(s) 184,156,909,568 bytes free
You should not be running the XDK app as administrator, rather, you should install and run it as a normal user. The app and all the files it needs access to are installed into folders owned by the normal user (in a fashion that is similar to Chrome).
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thank you Paul. I am trying to save to my documents folder not a network drive, but on my hard drive. I am running XDK as a user (I confirmed I am not an administrator with our help desk). All the other file folders look correct except for the following
When I run C:\Users\damali\AppData\Local\Temp>
dir
*.zip
I receive the following:
C:\Users\damali>cd %temp%
C:\Users\damali\AppData\Local\Temp>dir *.zip
Volume in drive C is Windows7_OS
Volume Serial Number is CAC9-B7C4
Directory of C:\Users\damali\AppData\Local\Temp
File Not Found
C:\Users\damali\AppData\Local\Temp>
Paul F. (Intel) wrote:
I suspect the problem is not the "from" location (which is being shown in the error message and looks fine) but the "to" location.
Where are you trying to create your project? Are you trying to create the project on a network drive or a DropBox (or similar) drive?
If you inspect the location noted in the error message do you see anything there?
Does typing "set" at the DOS prompt include something identical to the following:
TEMP=C:\Users\damali\AppData\Local\Temp TMP=C:\Users\damali\AppData\Local\TempIf you "cd" to the %TEMP% folder ("cd %TEMP%" at the command-line), do you see any ZIP files named similar to the following?
C:\>cd %TEMP% C:\Users\damali\AppData\Local\Temp>dir *.zip Volume in drive C is OSDisk Volume Serial Number is 384F-4F68 Directory of C:\Users\damali\AppData\Local\Temp 06/23/2017 04:09 PM 16,215 xdk-9248A9EwrnIAuWIg.zip 06/23/2017 04:09 PM 16,215 xdk-9248bIEGC0tlpgJc.zip 06/23/2017 04:09 PM 0 xdk-9248cO1NTYnlB8x2.zip 06/23/2017 04:09 PM 0 xdk-9248j34iekqoDdH7.zip 06/23/2017 04:09 PM 5,898 xdk-9248lKfkUTNxU9UB.zip 06/23/2017 04:09 PM 5,898 xdk-9248wiRGTwyZR7YA.zip 6 File(s) 44,226 bytes 0 Dir(s) 184,156,909,568 bytes freeYou should not be running the XDK app as administrator, rather, you should install and run it as a normal user. The app and all the files it needs access to are installed into folders owned by the normal user (in a fashion that is similar to Chrome).
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Where is the folder located into which you are trying to create the project? Is it on another drive? For example, a D: or E: drive?
What do you see when you type "net use" on the command-line?
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Hi Paul,
I was saving to c:drive my documents folder. However, when I tried to save to my desktop everything worked. Perhaps there was a bug saving to my documents? It's on my hardrive and not network connected and is on the same c:drive as my desktop.
Paul F. (Intel) wrote:
Where is the folder located into which you are trying to create the project? Is it on another drive? For example, a D: or E: drive?
What do you see when you type "net use" on the command-line?
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My suspicion is there is some sort of permissions problem with the folder you were trying to save into, that was preventing the XDK from creating files in that location. Glad you found a solution.
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