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License Issues for Old versions of intel fortran and c++ compilers

syeganeh
Beginner
4,116 Views
Hi everyone,
Sorry if this is posted in the wrong place, but I'm not sure where else to turn. I have working versions of the latest version of intel fortran compiler and intel C++ compilers for Linux (64 bit).
For a specific software package to compile however, I need versions 9.0 of both of these compilers. I have downloaded these from Intel, however the license files it gives me will not work when I try to install both intel FC and intel CC. Both the license file method and the serial number method fail.
Using the serial number method I get:
[cpp]Setup may attempt to connect to the Intel Registration Center to
validate your Serial Number.
This may take several minutes depending on your network.  Please wait...
You may press Ctrl+C to cancel.

======================================================================
Invalid Serial Number:
You entered an invalid serial number
The Intel Software Setup Assistant could not confirm your serial number.
[/cpp]

I'm not sure where I can find the appropriate license files/serial numbers for version 9.0. Any ideas? Thanks very much for your help.
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syeganeh
Beginner
1,039 Views
Quoting - Shamla (Intel)
Thank You so much for the detailed reply. I am sorry to say that, I don't see any reason why this license file is failing.

I am going to pass this information to our Install Engineers, and I will update you as soon as I hear from them. Since some of them work from different time zones, the response could be delayed.

One last question - Are you using a machine withIntel processor?

Thanks
Shamla


Hi Thanks very much for all your help. Sorry to be such a bother.
And yes I'm using a Intel processor:

/proc/cpuinfo
[cpp]processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 23
model name	: Intel Core2 Duo CPU     E8500  @ 3.16GHz
stepping	: 6
cpu MHz		: 3158.731
cache size	: 6144 KB
physical id	: 0
siblings	: 2
core id		: 0
cpu cores	: 2
fpu		: yes
fpu_exception	: yes
cpuid level	: 10
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr sse4_1 lahf_lm
bogomips	: 6321.51
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:[/cpp]

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Shamla_P_Intel
Employee
1,039 Views
Thank you so much for the prompt reply. I have contacted our install team and QA team , asking them to help root cause this issue. I will send you an update as soon as hear from them.

Shamla
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syeganeh
Beginner
1,039 Views
Quoting - Shamla (Intel)
Thank you so much for the prompt reply. I have contacted our install team and QA team , asking them to help root cause this issue. I will send you an update as soon as hear from them.

Shamla

Hi Shamla,
I was wondering if there's been any luck on figuring out the license issue? I had one thought - the error I get is the same error I get when I intentionally type in a file location for the license file that doesn't exist (as long as the name I give ends in .lic) - could there be some kind of filesystem error? Thanks for your help

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Shamla_P_Intel
Employee
1,039 Views
Greetings,

I would like to inform you that the compiler team only supports the latest 3 versions of the product, meaning 11.1, 11.0 and 10.1. But the install engineer has provided some help.


Here is the reply I got from the Install team "There are persistent issues with running 32-bit products on Ubuntu Intel64 . This is due to bugs not in our software, but in the licensing content provided to us (flexlm core libraries). We manage this in the newest releases (11.0 and 11.1) by specifically issuing warning messages to customers trying to install 32-bit content on Ubuntu Intel64 machines. I am guessing (with 80% confidence) that this is the problem. In other words, it will not work. The customer will probably need to run an IA-32 Ubuntu if they want this to work.

If the customer is installing Intel64 content (NOT 32-bit) then there may be something else going on.

Since the licensing is what is apparently what is preventing the installation from occuring, if this customer really must have this installation working (which is not even officially supported for 9.1), there are a number of work-arounds, the easiest of which is probably to use the Silent Install procedure, which skips around the licensing. I have included the versions of the silent install guide to this email. But again, if it's 32-bit running on Intel64, there may still be some run-time issues after the customer installs the product."


Thanks
shamla
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syeganeh
Beginner
1,039 Views
Quoting - Shamla (Intel)
Greetings,

I would like to inform you that the compiler team only supports the latest 3 versions of the product, meaning 11.1, 11.0 and 10.1. But the install engineer has provided some help.


Here is the reply I got from the Install team "There are persistent issues with running 32-bit products on Ubuntu Intel64 . This is due to bugs not in our software, but in the licensing content provided to us (flexlm core libraries). We manage this in the newest releases (11.0 and 11.1) by specifically issuing warning messages to customers trying to install 32-bit content on Ubuntu Intel64 machines. I am guessing (with 80% confidence) that this is the problem. In other words, it will not work. The customer will probably need to run an IA-32 Ubuntu if they want this to work.

If the customer is installing Intel64 content (NOT 32-bit) then there may be something else going on.

Since the licensing is what is apparently what is preventing the installation from occuring, if this customer really must have this installation working (which is not even officially supported for 9.1), there are a number of work-arounds, the easiest of which is probably to use the Silent Install procedure, which skips around the licensing. I have included the versions of the silent install guide to this email. But again, if it's 32-bit running on Intel64, there may still be some run-time issues after the customer installs the product."


Thanks
shamla

Hi Thanks very much for your reply. Using that method I got intel fortran compiler 9.1 installed and succesfully compiling. I also got intel C++ compiler installed, but then I ran into the bug described here
http://software.intel.com/en-us/forums/showthread.php?t=53025

But at least now I know what the problem is. Thanks again for all your help.

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Shamla_P_Intel
Employee
1,039 Views
Hello,

It is good to know that you have installed the Fortran Compiler successfully.

I see a reply from John on the C++ compiler.

Thanks
Shamla

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