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Media SDK Audio Pack download failing

celli4
New Contributor I
341 Views

Hi,

I just purchased the Media SDK Audio Pack, when I enter the serial number,
it says "Our records indicate that the serial number you provided has already been registered. Please check your records and try again. If you feel you have received this message in error, Click Here."

Yet, I do not see the download link for the Audio Pack.
I can see my other purchases available for download.
Please tell me how to download the audio pack.
Thank you,
Cameron

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Hubert_H_Intel
Employee
341 Views

Cameron,

There are already 2 Media SDK Version 2.0 licenses registered under your email. Which is the serial number you wanted to register? Please tell me SN via "Send Author A Message" link.

Regards, Hubert.

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