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No response from Premier Support

Matthew_H_6
Beginner
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I posted a request for support in the Premier support area.  It has been 14 days and no one form Intel has responded.  Is this typical?  How can I get someone to review my issue?

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3 Replies
Devorah_H_Intel
Moderator
425 Views

Hello Matthew,

Please send me the ticket number via Send Author a Message link. I will look into it for you.

Regards,

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Loc_N_Intel
Employee
425 Views

Hi Matthew,

Let me investigate the issue you have reported in Premier. I will get back to you as soon as possible.

Thanks,

 

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Loc_N_Intel
Employee
425 Views

I just sent a message to you. Thank you.

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