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Parallel Studio XE 2018 Professional (Fortran and C++) for Windows install fail

Jeffrey_M_
Beginner
536 Views

I receive the following failure when trying to install Parallel Studio XE 2018 Professional Edition for Fortran and C++ on Windows:

Intel(R) Parallel Studio XE 2018 Professional Edition for Fortran and C++ Windows* Intel® Software Setup Assistant ended prematurely due to error(s)

There are log files in <username>\AppData\Local\Temp\pset_tmp_PSXE2018_jamill22\2017.09.26_11.21.36_00000eec\log\

 

I am installing on a Windows 7 machine with Visual Studio 2013.

regards,

 

jeffrey

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3 Replies
Jeffrey_M_
Beginner
536 Views

As an update....

I am seeing the same problem with 2017 update 4:

Intel(R) Parallel Studio XE 2017 Update 4 Professional Edition for Fortran and C++ Windows* Intel® Software Setup Assistant ended prematurely because of an error(s).
  Windows Installer failed to configure product:
    Error message: The system cannot find the file specified.
    Error code: 2
    File name: studio_common_p_17.0.4.051.msi

Installer logs location: <username>\AppData\Local\Temp\pset_tmp_PSXE2017_jamill22\2017.09.26_11.59.26_00001790\log\

Note that the missing msi is located in the temp directory <username>\parallel_studio_xe_2017_update4_setup\installs\parallel_studio_xe\051\studio_common_prof_p_17.0.4.051

 

regards,

jeffrey

Harold_G_Intel
Employee
536 Views

Hi Jeffrey,

This seems to be related to clearing out "old" installations.

Please see https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-licensing/topic/684902

 

Regards, Hal

Intel(R) Developer Zone Support

https://software.intel.com
*Other names and brands may be claimed as the property of other

 

 

Jeffrey_M_
Beginner
536 Views

After poking through the reply & reference by Hal G. (https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-li...) it appears that the problem is within the installer....  the problem is solved by rerunning the installer and extracting the files to the indicated path .... in other words you can not replace the default path of the extraction with something else.

 

jeffrey

 

 

 

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