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Phi Boot Hangs in Windows 7 Pro

Eric_B_1
New Contributor I
1,406 Views

I have been working to get a 3000 series running under windows pro x64 and i think that i am very close but still have an issue that i cant get past. I was able to flash the card with mpss 3.1.2 installed. I was able to get this card running under redhat 6.5 but not windows

Micinfo is reporting correctly:

MicInfo Utility Log

Created Fri Jan 31 16:43:02 2014


    System Info
        HOST OS            : Windows
        OS Version        : Microsoft Windows 7 Enterprise
        Driver Version        : 3.1.2.0
        MPSS Version        : 3.1.2.0
        Host Physical Memory    : 65477 MB

Device No: 0, Device Name: mic0

    Version
        Flash Version          : 2.1.02.0390
        SMC Firmware Version     : 1.16.5078
        SMC Boot Loader Version     : 1.8.4326
        uOS Version          : 2.6.38.8+mpss3.1.2
        Device Serial Number      : ADKC32400041

    Board
        Vendor ID          : 0x8086
        Device ID          : 0x225d
        Subsystem ID          : 0x3608
        Coprocessor Stepping ID     : 2
        PCIe Width          : x16
        PCIe Speed          : 5 GT/s
        PCIe Max payload size     : 256 bytes
        PCIe Max read req size     : 512 bytes
        Coprocessor Model     : 0x01
        Coprocessor Model Ext     : 0x00
        Coprocessor Type     : 0x00
        Coprocessor Family     : 0x0b
        Coprocessor Family Ext     : 0x00
        Coprocessor Stepping      : C0
        Board SKU          : C0 QS-3120 P/A
        ECC Mode          : Enabled
        SMC HW Revision      : Product 300W Active CS

Log File

<4>[   12.701854] i2c_rd_byte: entry, stop 0
<4>[   12.701861] i2c_wait_rx_full: entry, stop 0
<4>[   12.701868] i2c_wait_rx_full: IRF, temp 85, counter 93
<4>[   12.701876] check_rx_isr: entry, isr 85, stop 0
<4>[   12.701884] check_rx_isr: done, rtn 0
<4>[   12.701891] i2c_wait_rx_full: done, counter 93, err 0
<4>[   12.701899] i2c_rd_byte: done, data 47
<7>[   18.090369] mic0: no IPv6 routers present

I have the rest of the log file if that helps.

Has anyone gotten this to work?

Listed is windows enterprise will this work under pro?

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10 Replies
Loc_N_Intel
Employee
1,406 Views

Hi Eric,

1. The output from micinfo is not complete, I don't see information about Cores, Thermal, and GDDR. Would you like to list  the output again please?

2. I believe MPSS should work with Windows 7 Pro (64-bit). Do you say your OS is Windows 7 Pro? How micinfo detects it as Windows 7 Enterprise?

3. Did you try to restart your system to see what happens? Also, did you install Microsoft .NET Framework 4.0 or higher?

Thank you.

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Eric_B_1
New Contributor I
1,406 Views

Not sure thats what it says but im running Pro.

Restarted and re-installed several times does not help. This machine has .net 4.5 on it.

The rest of the info file

Cores         
    Total No of Active Cores : 57
    Voltage          : 1043000 uV
    Frequency         : 1100000 kHz
Thermal
    Fan Speed Control      : On
    Fan RPM          : 2700
    Fan PWM          : 50
    Die Temp         : 46 C
GDDR
    GDDR Vendor         : Elpida
    GDDR Version         : 0x1
    GDDR Density         : 2048 Mb
    GDDR Size         : 5952 MB
    GDDR Technology         : GDDR5
    GDDR Speed         : 5.000000 GT/s
    GDDR Frequency         : 2500000 kHz
    GDDR Voltage         : 1501000 uV

 

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Loc_N_Intel
Employee
1,406 Views

Hi Eric,

The output from micinfo looks fine. Do you follow the instructions in section 2.2.2 "Install the Driver" the readme-windows file? And in what step do you fail (what the error message says)?

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Eric_B_1
New Contributor I
1,406 Views

Installing from 2.2.2 went fine no error.

When the machine reboot the phi is hanging in the boot process and eventually times out and fails. micctrl -s reports booting.ls

mic0: booting (mode: linux image: C:\Program Files\Intel\MPSS\filesystem\bzImage-knightscorner.bin)

So i have run micctrl -rw

then the card is ready

then i run micctrl --start 

runs for awhile and fails. The log file after the fail is posted in the original post. The last message that i get is about IPv6

after failure micctrl -l mic0 is where i got the log file.

MicCheck 3.1.2.0
Copyright 2013 Intel Corporation All Rights Reserved

Executing default tests for host
  Test 0: Check number of devices the OS sees in the system ... pass
  Test 1: Check mic driver is loaded ... pass
  Test 2: Check number of devices driver sees in the system ... pass
Executing default tests for device: 0
  Test 3 (mic0): Check device is in online state and its postcode is FF ... fail
    device is not online, current state is 1

Status: FAIL

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Loc_N_Intel
Employee
1,406 Views

I haven't seen this problem with Windows Server 2008/2012 but let me try with Windows 7 Pro. I will get back to you soon. Thanks.

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Loc_N_Intel
Employee
1,406 Views

Hi Eric,

I installed a fresh Windows 7 Professional SP1 (x64) and then MPSS 3.1.3 on it. I don't see any problem.

First, I followed the installation procedure in Section 2.2.2 in readme-windows document. After the system is restarted, one of the coprocessor is booting forever. Then, I have to reset the coprocessors:

% micctrl -r

% micctrl -w

and repeat the installation procedure again. After the system is restarted again, all the coprocessors are back online successfully. I can monitor the coprocessors with the utility micsmc.

I have .NET Framework 4.5.1 installed on the system. Both coprocessors are B0 stepping. 

 

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Eric_B_1
New Contributor I
1,406 Views

Ok on the downloads page i only see 3.1.2 for windows is this a typo or how do i get to 3.1.3 

thanks in advance?

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Loc_N_Intel
Employee
1,406 Views

Sorry for the typo, I meant MPSS 3.1.2 .

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Eric_B_1
New Contributor I
1,406 Views

No change: Ill try a fresh windows install and see how it goes. Only change is that the phi comes up ready instead of booting on restart.

Log file still ends at no ipv6 routers.

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Eric_B_1
New Contributor I
1,406 Views

So i had to take the computer down to a clean install and driver update for some reason but it is now up and running.

NOTE: In 2.2.1 the command bcdedit /deletevalue loadoptions returns -> element not found

i then entered the: bcdedit -set TESTSIGNING OFF -> sucessfull

So i can confirm that this motherboard and windows 7 and rethat work with the phi

http://www.asus.com/Motherboards/P9X79_WS/

In addition i am using an Intel I7 3930K Sandy Bridge

I will start reinstalling Visual Studio and .net and post back if there are any issues

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