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THWE_THWE_A_
Beginner
60 Views

Product Activation Failed

Among the 7 steps of installation, at 3rd step, Activation, after typing the serial number ****-********, the following message appeared.

'' Installation progress failed to establish internet-connection for activation.  Please see the following link for more information and troubleshooting: https://software.intel.com/en-us/articles/product-activation-failed''

''If you have purchased this product and have the serial number and a connection to the internet you can choose to activate the product at this time.  Alternatively. you can choose to evaluate the product or defer activation by choosing the evaluate option.  Evaluation software will time out in about one month.  You can also use license file of Intel(R) Software License Manager.  Warning: Current customers should upgrade their license in either of the two ways: - Re-enter your existing serial number.  -Obtain a new license file from Intel(R) Software Development Products Registration Center.''

So I logged in to Registration Center and downloaded the License file again, tried by License file,  but activation still failed.

License is valid till 2017/03/24, bought from XLsoft Corporation , http://www.xlsoft.com/jp/products/intel/index.html

Intel Software is Intel Parallel Studio XE 2016 Composer Edition for Fortran & C++ Linux Academic 

Host OS is Red Hat Enterprise  Linux Workstation Standard 

 

So what should I do to install successfully?

Sincerely, 

Thwe

 

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4 Replies
Hubert_H_Intel
Employee
60 Views

Thwe,

Please obtain all MAC-addresses from the host computer you want to install the product on and check if any of those is listed as host id in the license file. If not, please modify your license file properly.

If required, please check out this article to modify your license and obtain the license file for offline installation:
https://software.intel.com/en-us/articles/how-do-i-get-a-license-file-for-an-offline-installation-of...

Regards, Hubert.

Hubert_H_Intel
Employee
60 Views

Thwe,

Problem solved or do you need more help from my side?

Hubert.

THWE_THWE_A_
Beginner
60 Views

Hi

Hubert,

Thank you.

Activation step finished smoothly by using License file. g++ was also installed for it and downloaded license file was moved to /opt/intel/licenses.

best regards.

Thwe

Light_Intel
Moderator
60 Views

This issue has been resolved. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.

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