I have two R200 working on a Surface Pro 4.
With one of them I get the same error. For me it is an issue with the camera itself (the hardware) which does not work anymore.
Thanks James B and Durga Y.
@ James - I use windows 10 and DCM for R200 latest version. I am new to 3D camera, can you guide how to do the test that you suggest
@ Durga - Is the device can have fault. because I received the device today and SDK detect the camera.So do you mean its partially working ?
I don't know if the device can have a fault,
I imagine it is possible because in my case it work with one device and not the other.
First I thought it was a problem of firmware update, but the dcm installer is not able to update the firmware of the camera.
But to be sure, verify first you have the DCM version 18.104.22.16876. Without this version the R200 camera does not worl properly on latest windows 10 OS
Thanks for quick reply. I have connect to another device and it works. I believe the VGA is the cause. Any idea what kind of VGA required for R200 camera. I mean minimum requirement ?