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error #10052 when creating new user profile

isaacs__steven
Beginner
‎10-18-2016 03:40 PM
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Hi,

I have a license for Intel Parallel Studio XE Composer Edition for Fortran - for Windows on my laptop. The program was running fine until I created a new user profile on my computer. I now get "error #10052: could not checkout FLEXlm license" when trying to run while in the new user profile.

I have moved all unhidden and hidden Intel files to the new user profile. All environment variables are identical.

According to my RegistrationCenter account, my license has expired. However, it indicates that it expired in July, around the time I purchased the software from CDW. So I am unable to re-activate the software.

Any advice is greatly appreciated!

-Steve

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Harold_G_Intel
Employee
‎10-19-2016 01:19 PM
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Hi Steve,

The only license I see under your email address is an expired evaluation copy.

If you have a commercial license you are trying to use, please send me the serial number through private message (select "Send Author a Message."

Regards, Hal

Intel(R) Developer Zone Support

http://software.intel.com
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