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[RESOLVED] GitHub Page Locks the XDK (framing not allowed error)

PaulF_IntelCorp
Employee
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Upgrade to 3522 or later.

---- original post ----

If you are seeing an issue where you get an error stating "for security reasons framing not allowed" and are taken to a GitHub webpage that cannot be closed, you can make the following change to your Intel XDK installation files as a workaround:

There is a file named "help_support_information.json" that is part of the Intel XDK product files that causes this problem. Delete that file to eliminate this problem.

On Windows, delete this file:

%LocalAppData%\Intel\XDK\xdk\components\server\ui-builder\ui-builder_repo\resources\help\help_support_information.json

For example:

> cd %LocalAppData%
> cd Intel\XDK\xdk\components\server\ui-builder\ui-builder_repo\resources\help
> del help_support_information.json

On Mac, delete this file:

/Applications/Intel XDK.app/Contents/Resources/app.nw/components/server/ui-builder/ui-builder_repo/resources/help/help_support_information.json

For example:

$ cd /Applications/Intel XDK.app/Contents/Resources/app.nw
$ cd components/server/ui-builder/ui-builder_repo/resources/help
$ sudo rm help_support_information.json

On Linux, locate the file in your installation directory (the precise location depends on how you chose to install the XDK) and delete the same file: help_support_information.json.

You can find that file using the following Linux command. For example, assuming you installed the XDK into the /opt/intel directory:

$ find /opt/intel -name help_support_information.json

If you installed the Linux version of the XDK locally, in your home directory:

$ find ~ -name help_support_information.json

Once you find the file, take the appropriate steps to delete it.

This bug will be fixed in the next release of the Intel XDK.
If you reinstall the XDK you will have to locate and remove this file again, because the installation will add the file back to the product files.

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3 Replies
Wawan_K_
Beginner
546 Views

The folder does not exist but my XDK still goes to GitHub? Why?

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PaulF_IntelCorp
Employee
546 Views

Wawan -- it's actually a file that you have to remove, not a folder. Are you sure you've located that file in your installation and removed it?

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Jürgen_W_
Beginner
546 Views

Thank you! J. Walter

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