Hi,
I have Windows 10 64-bit with all the latest updates. Installed everything correctly but the camera Manager continuously reported camera as "not connected". I could use the camera though in Skype and other ordinary applications. Device manager showed two entries (Camera SR300 Depth and Camera SR300 RGB). Following advice on the forum, I uninstalled the camera and tried installing again. Now the installation fails each time at the point of installing component 2, with the following message:
Intel RealSense Depth Camera SR300 Setup Wizard ended prematurely because of an error.
Windows Installer failed to configure product:
Error message: Fatal error during installation
Error code:1603
File name: intel_rs_sdk_runtime_ia32_dcmservice_sr300_3_1_25_2599.msi
In spite of this, the two entries reappear in the Device Manager and again I can use the camera e.g. in Skype. It is just not recognized as RealSense. Windows Hello doesn't recognize it.
Will be grateful for any advice.
