Registration Center error - Account does not exist

[HAL_UK]

I'm not able to access My Profile at the registration center (https://registrationcenter.intel.com/regcenter/register.aspx) since changing the account login.

Each time I try to login I get an error stating "Error. This account does not exist."

Facts:

• Using "Forgot Login ID" at the registration center page works and I'm getting the login ID art of my credentials by mail.
• Using "Forgot Password" at the registration center page works and I'm getting the pw change link by mail and I'm able to change the password.
• The very same credentials work when login in here at "https://software.intel.com"

[Hubert_H_Intel]

Should be solved now. Were you able to login now?

Regards, Hubert.

[HAL_UK]

Hi Hubert, yes thanks.  We were able to login in successfully and finally download the licence file,

Thanks for your help getting this sorted for me,

regards, Yvonne

[Gopi_s_]

Hello,

I am also facing the same problem(Registration Center error - Account does not exist)...could you please check and do the needful?

Regards,

Gopi

[Hubert_H_Intel]

Hi Gopi,

Can you tell me your email or login you used for software license registration in the Intel® Registration Center? PLEASE answer via 'Send Author A Message' link to protect confidential data.

Regards, Hubert.

[MORRIS_L_]

Hello,

I am also facing the same problem recently (Registration Center error - Account does not exist)

Please could you do me favour and check mind also?

Morris Law

[Hubert_H_Intel]

Hi Morris,

Could you please tell me your login id and email you used for login? Please answer via "Send Author A Message" to protect confidential data.

Regards, Hubert.

[Young-Moo]

Hi,

I have the same problem: This account does not exist. Can you solve this problem?

Thanks,

Young-Moo Byun

[Kai-Chun_H_]

Hi,

I have the same problem, too.This account does not exist. Can you help me solve this problem?

My login ID: hitoshihsu

Email: loanve222@gmail.com

Thanks

[Hubert_H_Intel]

Hi Kai-Chun,

I don't see a problem with your account. Where did you try to login? https://registrationcenter.intel.com ?

But I guess you need the license file to overcome the known issue with "trusted storage". I've sent it to your email. Once you have your license file (*.lic), copy it to the following folder:  C:\Program Files(x86)\Common Files\Intel\Licenses\

But please check again the login. Let me know if it still doesn't work.

Regards, Hubert.

[Hubert_H_Intel]

Hi Giorgio,

I see expired evaluation and non-commercial license registrations only under your account with the referenced email. Thus access to the Intel(R) Registration Center has expired too. Or do you have registrations under a different email too?

What exactly did you want to obtain from the Intel(R) Registration Center?

Regards, Hubert.