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Registration info lost after ID change

nsmeds
Novice
‎01-25-2015 02:46 AM
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Due to me moving from IBM to Lenovo with the Lenovo acquisition of the IBM x86 server division I have changed my Intel User ID form nils.smeds@se.ibm.com to nils.smeds.

This worked fine in the Intel Support site, but when I try to log in on the registration site I can not log in.

If I ask for my registration center ID (using my new e-mail address) on the registration center page I get a response back with my new user name nils.smeds. But when I try to login on the registration site I get an error with: no such user.

Can you please fix my registration center ID? 

Everything works fine on the Intel Support site with my new ID, but I can not login to download my registered products any longer :-)

Thank you in advance

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Yuan_C_Intel
Employee
‎01-25-2015 11:11 PM
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Hi, Nils

I have received your issue report.

Have you submitted a ticket in Intel Support website? For your account information, I will communicate with you through private massage.

Thanks.

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