On the weekend I registered the Real Sense camera so we could download the SDK and start testing.
It required me to register the device, which I did. Then it would say I'd get an E-mail shortly with instructions to get the SDK. No E-mail came. Not to junk mail, nothing. I've confirmed the E-mail address can get external E-mail and up until now I've been getting other Intel E-mails to the account no problem.
I can't download the SDK and when I try it says I need to register the device first. It shows I've registered the device but I can't click through that to get to the SDK to download. I've tried registering the device again, and it gives me the same success message but - no E-mail.
At first I wondered if a human had to touch and approve this, but after 3 days I'm guessing something is just broken.
I tried the "premier support" link and I've already registered an account but when I go to the link to request support I get to an "access forbidden" page. This forum is the closest I can find to where I should be asking for help with this issue. Hopefully it is the right place.
We're wanting to get testing a game we're developing with this camera and would like to avoid losing further time on our project.
Thank you.
