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Requesting a new license file

Milen_Dimitrov
Beginner
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Hi,  I need some help with a serial number that can't be renewed on the Registration website. Looking at the registration web site the license has been extended to Nov 8 2014 as of this past Friday as was requested. However, when I try to get the license and hover over "Manage" it doesn't let me click. Hovering over "Purchase" it says "The serial number is non-commercial and cannot be renewed."  I think this was probably a non-commercial license so either that needs to be made commercial or we get another serial number that is officially commercial. I don't see a way to make this post private so please do so and I will post our login and serial number.Thanks.. this is rather urgent. Much appreciated. Brad

 

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James_T_Intel
Moderator
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Hi Brad,

There is no way to make a private thread.  Please send me a private message with the serial number and we'll go from there.

Sincerely,
James Tullos
Technical Consulting Engineer
Intel® Cluster Tools

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