Serious Problem With SR300 FF_Hands3DViewer app

[frank_l_]

Hi,

We've just received SR300. We enable gesture control and depth stream together. After running for about 1 minute, the sensor gets into a state that the depth stream becomes unstable. You can see the laser swaying and the depth video shown is flashing. The frame rate drops to around 10fps. The sensor stays in the bad state until it detects hand. Has anyone run into similar problem? Anyway to resolve this issue?

This problem also happens when I use the reference FF_Hands3DViewer app. There is no response since the last post. We really need someone to help us to check if this bug will be fixed soon.

Thank you very much.

Best regards,

Frank

[john_p_12]

We see the same problem in our app. We are trying to put together a key demo which involves depth processing, and gesture control, and this bug is making it impossible to show the demo. I just ran the FF_Hands3DViewer app from intel and the same bug shows up.

John.