Unable to download/install XDK

[Pamela_O_]

I have attempted to download/install XDK for several days now. I am unable to continue with my course in HTML5 because I cannot get it to download. I have received both messages "The signature of this file is corrupt or invalid" and "Package signature verification failed."

I am running Windows 7 so there shouldn't be a problem in the installation, yet I cannot use the program. Any help would be appreciated.

Thanks!
Pamela

[Pamela_H_Intel]

Pamela,

You say you've tried for several days, so I am sure you have tried multiple times.

Here is what I suggest (you may only need steps 1 and 4, especially if you've already tried steps 2 and 3:

1. Make sure you have a good network connection that will not be interrupted while you are downloading and installing
2. If installation fails, try installing again (repair)
3. If installation fails more than once, uninstall and try reinstalling fresh
4. Since you got a corrupt file message, this might be where you want to start. Uninstall XDK, download a fresh copy of the installation package, and install from that

Pamela

[PaulF_IntelCorp]

See this FAQ Installing the Intel XDK on Windows fails with a "Package signature verification failed." message. > https://software.intel.com/en-us/xdk/faqs/general#install-pkg-sig-failed < the problem described also affects some Windows 7 and later machines, it is not limited to Windows XP machines.

In particular, these may apply:

• https://technet.microsoft.com/en-us/library/cc754841.aspx
• https://software.intel.com/en-us/forums/intel-xdk/topic/603992