XDK Login Issue

[Alan_P_1]

Hi

I am unable to logon to the authentication server from XDK. My account is active via other channels eg app preview and XDK Early Access.

I have tried upgrading to version 2893 but this has not resolved the problem. Can someone from Intel check my XDK access ?

Many Thanks. 

[John_H_Intel2]

Your account looks fine to me. Are you still having this issue?

[Alan_P_1]

Hi John

Yes I still have the problem. I've enclosed a document containing the error messages I am receiving.

Thanks

Alan.  

[John_H_Intel2]

This looks like the XDK is having issue connecting to the internet. 
Are you on a home network or work network?
Do you have a firewall/proxy possibly blocking the XDK?
Have you tried on a different network you could connect to and test?

[Alan_P_1]

Hi John

I checked my AV Firewall settings and for some reason a specific rule blocking XDK had been added. Anyway I have reset this and the issue is now resolved.

Many Thanks

[John_H_Intel2]

Glad to hear!

Thanks for letting us know you were able to resolve the issue :)