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access to premier support site

Francesco_Lamonica
Beginner
‎05-31-2012 05:38 AM
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Hello, i have bought renewal licenses for IPP for linux and windows 2/3 weeks ago and i have been trying to access premier support site since then. I get the following error message (the html page does not show the images though, so there might be some other problem as well)

Welcome to Intel Premier Support.

We were unable to authenticate your access to the Intel Premier Support web site. Please check that your login ID and password were entered correctly and that the URL used was"https://premier.intel.com".

If you have forgotten your login or password, the fastest method to gain access to the system is to use the automated login and password linksForgot your passwordorForgot your Login IDon the login page.

If you continue to have problems, please contact Intel Customer Support via email atquadsupport@mailbox.intel.com.

I even sent a few emails to the above email address but got no reply.
any ideas?
thanks
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