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cannot start mpss service

Runkai_Y_
Beginner
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 Dear All,

I install mpss-3.6.1 on CentOS 7, but cannot start mpss service:

        Job for mpss.service failed. See 'systemctl status mpss.service' and 'journalctl -xn' for details.

I also failed to update the flash and SMC firmware. Is it necessary after installing and need to connect to the Internet to do so? 

It is a C0 stepping SKU so I typed "micflash -update -device all", but several minutes later, such messages occur:

         mic0: Flash image: /usr/share/mpss/flash/EXT_HP2_C0_0391-02.rom.smc

         mic0: Flash update started

         micflash: micflash: mic0: Flash operation timed out due to a corrupted image file or an internal error.

         mic0: Transitioning to ready state

Then I used "micctrl –rw" to set mic to 'ready' state, and typed "micctrl --initdefaults" to set default configure.

The "micctrl --config" results are as below:

 

mic0:

=============================================================
    Config Version: 1.1

    Linux Kernel:   /usr/share/mpss/boot/bzImage-knightscorner
    Map File:       /usr/share/mpss/boot/System.map-knightscorner
    Family:         x100
    MPSSVersion:    3.x
    BootOnStart:    Enabled
    Shutdowntimeout: 300 seconds

    ExtraCommandLine: highres=off
    PowerManagment: cpufreq_on;corec6_on;pc3_on;pc6_on

    Root Device:   Dynamic Ram Filesystem /var/mpss/mic0.image.gz from:
    Base:      CPIO /usr/share/mpss/boot/initramfs-knightscorner.cpio.gz
    CommonDir: Directory /var/mpss/common
    Micdir:    Directory /var/mpss/mic0

    Network:       Static Pair
        Hostname:  mnode02-mic0
        MIC IP:    172.31.1.1
        Host IP:   172.31.1.254
        Net Bits:  24
        NetMask:   255.255.255.0
        MtuSize:   64512
        MIC MAC:   4c:79:ba:8d:05:b8
        Host MAC:  4c:79:ba:8d:05:b9

    LDAP:          Disabled
     NIS:          Disabled

    Cgroup:
        Memory:    Disabled

    Console:        hvc0
    VerboseLogging: Disabled
    CrashDump:      /var/crash/mic 16GB

 

When I boot the card, it falied:

systemctl start mpss.service

        Job for mpss.service failed. See 'systemctl status mpss.service' and 'journalctl -xn' for details.

# systemctl status mpss.service

        mpss.service - Intel(R) MPSS control service

        Loaded: loaded (/etc/systemd/system/mpss.service; enabled)
        Active: failed (Result: exit-code) since 三 2016-03-02 10:38:52 CST; 12s ago
        Process: 1880 ExecStart=/etc/init.d/mpss start (code=exited, status=1/FAILURE)

        3月 02 10:38:43 mnode02 mpss[1880]: Loading MIC module: [  success  ]     (确定means success)
        3月 02 10:38:52 mnode02 mpss[1880]: Starting Intel(R) MPSS: [failed]          (失败means failed)
        3月 02 10:38:52 mnode02 systemd[1]: mpss.service: control process exited, code=exited status=1
        3月 02 10:38:52 mnode02 systemd[1]: Failed to start Intel(R) MPSS control service.
        3月 02 10:38:52 mnode02 systemd[1]: Unit mpss.service entered failed state.

# journalctl -xn

        -- Logs begin at 二 2016-03-01 16:52:57 CST, end at 三 2016-03-02 10:39:23 CST. --
        3月 02 10:39:20 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.91.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.111.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.24.111.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.91.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.111.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.24.111.
        3月 02 10:39:22 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.91.
        3月 02 10:39:23 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.24.111.
        3月 02 10:39:23 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.111.
        3月 02 10:39:23 mnode02 avahi-daemon[7231]: Invalid response packet from host 10.18.28.91.

# dmesg

        [64423.102252] mic image: /usr/share/mpss/boot/bzImage-knightscorner
        [64423.102254] MIC 0 Booting
        [64428.128468] Waiting for MIC 0 boot 5
        ......
        [64603.484677] Waiting for MIC 0 boot 180
        [64604.486712] Fail booting MIC 0. Wait time execeed 180 seconds

 

I reinstalled many times and followed the users guide's step but such error still occurs. Thanks for your help!

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Loc_N_Intel
Employee
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Hello,

Does your host computer support Intel(R) Xeon Phi(TM) coprocessors? please check with your OEM. Also, the BIOS must support memory mapped I/O above 4GB. Thank you.

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