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Fab_V_
New Contributor I
125 Views

iOS Build email : missing install link

The last build ios emails received today are missing the link

Click here to install your app OTA on iOS 4+ devices.

Is it normal ? can you put it again please

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8 Replies
Romuald_B_1
Beginner
125 Views

Same problem here :-(

PaulF_IntelCorp
Employee
125 Views

Appears that a change in the backend has broken the OTA link. We're working on rolling back that change, should be fixed by the end of the day.

Romuald_B_1
Beginner
125 Views

Thank you Paul !

Mike_C_2
Beginner
125 Views

Same problem here, I can download OTA from the direct email it sends to my inbox when the build is complete, but sharing emails have a broken OTA link. Thanks Paul!

PaulF_IntelCorp
Employee
125 Views

Mike -- are you still seeing a broken OTA link in shared emails? I just confirmed that the issue remains fixed. There is a seven day timeout on those links, so if you wait for more than a week you'll have to re-share the link.

Mike_C_2
Beginner
125 Views

Yes. The links are still broken. It works on my device, but not others. Those devices are in the provisioning profile and have worked in the past.

Thanks

Mike_C_2
Beginner
125 Views

Also, it's worth noting that the only thing that has changed with these devices is that they are all running iOS 10.

PaulF_IntelCorp
Employee
125 Views

Mike -- I just did a bunch of builds for iOS, trying to debug an issue, and every OTA link worked perfectly. Sometimes installs on an iOS device fail if you still have a previous version of the app installed. In that case it works better to remove the existing app first and then try the OTA install.

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