intel xdk 3900 cant create projects

[Ridwaan_L_]

Hello,

When trying to create a project with intel xdk

I am using the latest version 3900

I get the below error (I have also attached an image)

Unexpected call to process.exit()

• unknown

You can cancel plugin resolution and exit this project.

[PaulF_IntelCorp]

Can you provide more details, I am unable to reproduce the issue. For example, screenshots showing what you are doing, which template are starting from, which options are you selecting, etc.

[Ridwaan_L_]

Paul F. (Intel) wrote:

Can you provide more details, I am unable to reproduce the issue. For example, screenshots showing what you are doing, which template are starting from, which options are you selecting, etc.

@Paul F Thank you for the reply

Please find attached screen shots of process I am following

The problem only started after updateing to version 3900 of xdk

As for templates I tried it with html templates as well as a blank HTML + cordova project

[PaulF_IntelCorp]

Thank you for those details. I was not able to completely reproduce the issue, but I did find that it took an unusually long period of time to do the install on Windows (on Mac it was relatively fast). I suspect that what is happening is you have a slow network connection and the process that is trying to pullin the plugins for the template is timing out. With a faster connection you probably would see what I saw, an unusually long time to initialize the project, but not so long that it resulted in a timeout.

Are you able to try this from another network that might provide a faster connection, as a way of testing this theory?

[Ridwaan_L_]

Paul F. (Intel) wrote:

Thank you for those details. I was not able to completely reproduce the issue, but I did find that it took an unusually long period of time to do the install on Windows (on Mac it was relatively fast). I suspect that what is happening is you have a slow network connection and the process that is trying to pullin the plugins for the template is timing out. With a faster connection you probably would see what I saw, an unusually long time to initialize the project, but not so long that it resulted in a timeout.

Are you able to try this from another network that might provide a faster connection, as a way of testing this theory?

Thank u Paul

I have fixed it by re-intsalling the xdk thank u for the assist