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TGalv1
Beginner
1,218 Views

RAID 1 - 2 volumes

I have a RAID1 - hotswap with spare drive, so 3 drives in total.

RST is now showing 2 volumes with unknown disks - VOLUME0 (system volume) and VOLUME0:1

RST telling me RAID is degraded and not protected.

No options in RST to do anything.

IAStorUI version: 4.6.0.2116

Any thoughts?

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6 Replies
idata
Community Manager
94 Views

Hello TG351,

 

 

I have moved this thread to the right support area, you will be getting the assistance you need shortly.

 

 

 

Regards,

 

David V
idata
Community Manager
94 Views

Hello TG351,

 

 

Thank you for contacting the Intel® Rapid Storage Technology for enterprise support

 

 

If A RAID 1 volume is reported as degraded when one of its members is disconnected or has failed. Data mirroring and redundancy are lost because the system can only use the functional member.

 

 

Please try the steps mentioned on the following user guide: (Page 61 )

 

 

https://downloadmirror.intel.com/27135/eng/RSTe%20VROC%20Users%20Manual_1.0.pdf https://downloadmirror.intel.com/27135/eng/RSTe%20VROC%20Users%20Manual_1.0.pdf

 

 

Can you also provide us the brand of the SSDs you are using?

 

 

Best Regards

 

Luis H
TGalv1
Beginner
94 Views

Western Digital - WDS100T1BOA-00H9H0

Firmware - X4111OWD

I don't have any options within RST for doing anything with the RAID. See above screenshots.

Thanks.

idata
Community Manager
94 Views

Hello TG351,

 

 

Thank you for providing us with the drive information

 

 

In regards to your issues we require more information about the outcome of the steps we suggested you before.

 

 

Did you attempt the following steps:
  1. Power off your system and reconnect the missing disk
  2. As soon as the computer is turn on the rebuild operation should start automatically
If that doesn't work you will need to perform the following steps:
  1. You will need to power off the system and connect a new drive with equal or greater capacity than the failed disk
  2. Once you have replace the drive start your system again and you should have the rebuild option available on the RSTe GUI.
Please provide us with the outcome so we can futher investigate on the issue that you are experiencing

 

 

Best Regards

 

Luis H
TGalv1
Beginner
94 Views

Hello,

You can close this case.

Regards.

idata
Community Manager
94 Views

Hello TG351,

 

 

We are glad to hear that you were able to solve the issue that you were experiencing.

 

 

Please don't hesitate to contact us back if you require further assistance.

 

 

Best Regards

 

Luis H
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