Thunderbolt 4 share

[PCB123]

I have a desktop with an Asus Z790 pro-art creator wifi motherboard that has intel thunderbolt 4 pre-installed. I have another desktop with an Asrock z790 Nova wifi motherboard and recently purchased an Asrock thunderbolt 4 AIC card and installed it. I tried connecting the 2 pc's via certified thunderbolt 4 cable and thunderbolt share program but came across an error that states I don't have a thunderbolt license on either pc and the connection terminated. One reason I wanted thunderbolt 4 in both pc's was to be able to transfer large files easily between my work pc and personal pc. I'm not sure what to do so I was hoping someone could help point me in the right direction. 

[JeanetteC_Intel]

Hello PCB123,

Thank you for posting in Intel Communities.

At least one of the PCs or Thunderbolt devices that are connected to one of the PCs need to have a license. The application should be downloaded and installed on both computers in order to run this application.  

You may want to check the helpful articles below:

FAQ about Thunderbolt™ Share

Thunderbolt™ Share - Licensed Configurations & Hardware Requirements

Thunderbolt™ Share Application Setup

I hope the information above helps. Feel free to let me know if you have questions or need clarification.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[NormanS_Intel]

Hello PCB123,

I wanted to check if you had the chance to review the information we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Norman S.

Intel Customer Support Engineer

[PCB123]

Hi Norman,

Yes, I understand my situation now. Thank you for checking in. You can close this topic.

[JeanetteC_Intel]

Hello PCB123,

Thank you for this confirmation. I will go ahead and close this thread now.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician

[Lyle_W_Intel]

You can find a list of Thunderbolt Share licensed PCs and Accessories at ThunderboltShare.com