无法安装英特尔®无线产品的英特尔®连接性能套件 （ICPS） 和英特尔®连接管理器 （ICM）

[lansi]

无法查看无法卸载英特尔®连接性能套件软件，因此无法找到版本进行卸载，使用英特尔驱动更新程序，更新需要重启，但是重启电脑还是提示需要重启

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information below:

1. Are you experiencing any wireless connectivity issues, or is the problem solely with the Intel® Connectivity Performance Suite (ICPS)?
2. Is the Intel Connectivity Performance Suite (ICPS) software previously working fine and only have the issue when trying to update?
3. I this a pre-installed software of your system device?
4. What troubleshooting steps have you attempted so far?
5. Are you also having issues with your wireless connectivity?
6. Is your system a desktop PC or a laptop device?

Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

• Click Scan.
• Review: When finished scanning, click Next.
• Click Save. *Attach the SSU log file as you reply.

I look forward to your response.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello lansi,

请注意，我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复，所以可能有一些不准确的翻译。接下来，我会用英语回答你。

Since I haven't received any response from you recently, I will go ahead and close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician