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What is the model number of your device?
What is the model number of your processor?
What version of Windows 10? 1903? 1909?
Did the AC7260 come with your device, or did you add it yourself?
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Operating System: Microsoft Windows 10 Home(10.0.16299 Build 16299)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G551JW
Network Adapter(s): Intel(R) Dual Band Wireless-AC 7260 18.33.5.1
Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
System Type: x64-based PC
The 7260 came with the device.
You are using version 1709, from October 2017, which is not supported by Microsoft or Intel. Get yourself upgraded to 1903 or 1909.
https://www.microsoft.com/en-us/software-download/windows10
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Unfortunatly, the internet keeps disconnecting even when it tries to download the update. Ill try and do this at another location...
Ok, I updated. It's working for now but lets see if it holds. I haven't tried the 5ghz just yet but Im worried its going to DC.
Ok the update didnt do much. The 5ghz still isnt working even when Im one room away from the router. And the 2ghz is very slow as well.
The update made your OS supported. Now, an Intel Support Engineer can assist you.
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Hello SByst,
Thank you for submitting your question on this Intel® Community.
To better assist you, please provide us with the following information:
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
Ok. So I give up. I spoke to Asus and they gave me 3 options. Uninstall the driver and reinstall it, that didnt work. Download new drivers but I already have the newest ones installed. And do a factory reset which is not what I wanted to do. I then talked to 2 intel agents, one of them told me to rollback my update that someone said I needed to do. That didnt work. The new update didnt either. Then they said that my driver is not going to be able to be worked on december. So Im just gonna give up. Im gonna uninstall the drivers and get a usb adapter.
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