Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8609 Discussions

ASUS F15 TUF Gaming Laptop Wireless Network Adapter Dying

LaptopDying
Beginner
815 Views

My wireless network adapter repeatedly fails at random moments throughout the day. The wifi icon will disappear entirely from the taskbar. Looking at my Event Viewer, I receive the following messages in succession:

Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.

Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.

The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user Device\jspar SID (S-1-5-21-1139049092-564037388-3957506092-1001) from address LocalHost (Using LRPC) running in the application container MicrosoftWindows.Client.WebExperience_525.5100.40.0_x64__cw5n1h2txyewy SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.

Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.

Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.

5032 - Driver Miniport reset watchdog

5032 - Driver Miniport reset watchdog

Miniport Intel(R) Wi-Fi 6 AX201 160MHz, {82df7825-0c93-48ad-8d60-7b3f1a0ef555}, had event Fatal error: The miniport has detected an internal error

From what I've seen online, this has been a common issue among ASUS F15 owners. I've tried everything I could think of. I'm hoping someone better with tech than me can help me out because this is both my personal and professional laptop.

So far, this is what I've tried:

1. Cold reboot.

2. Network reset.

3. Uninstall/Forget and then reinstall the wifi driver.

4. Acquire a new version of the wifi driver from Intel website, put it on a USB, then replace the current driver with that one.

5. Update BIOS.

6. Full factory reset of everything, personal files included. This worked for a week or so, but the problem's back.

I've also downloaded and ran the Intel System Support Utility application and attached the txt file for additional context.

0 Kudos
3 Replies
Mike_Intel
Moderator
809 Views

Hello LaptopDying,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. When did you purchase this system?
  2. Was it working fine before?
  3. Did you change any settings or is there a hardware changes in your system before the issue started?
  4. When did you start having this issue?
  5. Did you upgrade the wireless card or this is the embedded wireless card of this system?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Mike_Intel
Moderator
745 Views

Hello LaptopDying,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Mike_Intel
Moderator
697 Views

Hello LaptopDying,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


0 Kudos
Reply