- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a Dell Vostro 15. The wireless adapter is an Intel Wi-fi 6 AX201 - 160 Mhz. I recently updated the driver. I downloaded it from the intel site instead of the Dell download because I noticed the Dell download had an older version of the driver. I kept getting messages I needed to update my drivers Dell, or I wouldn't have made any changes.
Since I updated to the latest driver, my laptop's connection speed to the router is stuck at 866.7mbps, not a bad speed, but prior to changing anything, I was consistently connecting at 1.2gbps.
I have tried the following steps:
- I uninstalled the adapter in Device Manager and rebooting to have it automatically install it again.
- I reset my modem/router. Note: I am about 6 feet from the modem/router.
- I rolled back the driver to the previous one that allowed me to connect at the higher speed, but it still will not connect at the previously higher speed.
- I double-checked the Advanced properties on the adapter as specified in an article I found here, regarding 802.11a/b/g wireless mode and 802.11n/ac/ax wireless mode, and channel width is set to auto.
My concern is this: I have ordered a new modem/router combo that actually FULLY supports Wifi 6 so I SHOULD be able to connect a bit faster than I used to, in addition to the other benefits of being able to manage my wifi network locally. My ISP currently controls the network and I can't login to the modem/router to change any settings. My fear is that something is causing a conflict after I updated the drivers and a few updates from Dell, though those were NOT related to wireless.
I did download the System Support Utility and have attached the log here.
Any help would be GREATLY appreciated.
Thanks!
Link Copied
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page