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I have lenovo e14, it has Intel Wifi 6 201ax 160Mhz card. running on windows 11. using the last update,
I have problem for wifi channel, if I set my wifi network at channel 149-161 it works flawlessly.
But if i set using the wifi using channel 36-48, it cannot see the wifi.
Newer Lenovo e14 has intel wifi 6e 211ax 160Mhz can connect to the wifi whatever channel I set
What am i missing here?
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Hello gielvandanu,
It seems that you are experiencing connectivity issues as the Wi-Fi adapter is unable to detect certain channels. I'd like to get the information below to address this correctly.
1. Were you able to connect to channel 36-48 before?
2. Which driver are you using?
3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
4. Have you modified any WiFi adapter settings before issue appears?
5. Have you rebooted your access-point, router, modem?
Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I look forward to your response.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello gielvandanu,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello gielvandanu,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician

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