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AX201 switches from AX to AC mode (Again, on Windows 11)

Olexander
Novice
1,085 Views

The problem is identical to the one described here: https://community.intel.com/t5/Wireless/AX201-switches-from-AX-to-AC-mode/m-p/1218175/highlight/true...

Description: Intel(R) Wi-Fi 6 AX201 160MHz
Driver version: 22.60.0.6

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8 Replies
AndrewG_Intel
Moderator
1,062 Views

Hello @Olexander

Thank you for posting on the Intel® communities.


We understand that you are experiencing this "Wireless protocol auto-switching behavior" running Windows* 11.

It is worth mentioning that Intel® must validate the Operating System (OS) prior to the OS release and Windows* 11 has not been officially released yet.


Based on the article Supported Windows Operating Systems for Intel® Wireless Products and the Release Notes for Intel® Wi-Fi 6 AX201 (Gig+), at this point, only Windows® 10 is supported. Intel will update the websites accordingly as soon as validation on Windows* 11 progresses.

Windows* 11 is a "BETA or Insider* Preview" and these versions are created for testing and we cannot guarantee its proper functionality and the general recommendation is to report any issue related to it to Microsoft® since this is an open software testing program by Microsoft.


Having said that, we recommend contacting Microsoft* Support and report this behavior to their team or test with one of the stable and official Windows® 10 releases.


Best regards,

Andrew G.

Intel Customer Support Technician


Olexander
Novice
672 Views

Hi @AndrewG_Intel . It has been 5 months since the problem was reported. Multiple driver updates have been released including official support for Windows 11, but the issue is still unresolved. https://i.imgur.com/2GcMfP7.png  Could you please notify the developers of this issue?

AndrewG_Intel
Moderator
1,033 Views

Hello Olexander

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


Olexander
Novice
1,021 Views

I installed the driver update today (22.70.0.6 https://www.intel.com/content/www/us/en/download/19351/windows-10-wi-fi-drivers-for-intel-wireless-a...). The list of changes mentioned support for Windows 11. Would you please, inform the developers about the issue described above instead of posting statements about the unsupported operating system? As I wrote above, absolutely identical problem was in Windows 10.

Olexander
Novice
967 Views

Seems to be fixed in the latest Windows 11 build (22449) for insiders. I'll keep watching

Olexander
Novice
944 Views

Eh, still not fixed. The issue did not appear for 2 days. But today WIFI again connected through AC instead of AX.

STNVIDNOYE
New Contributor I
666 Views

Это та же проблема, что и тут:

https://community.intel.com/t5/Wireless/AX-still-not-working-in-Russia-on-AX200-and-AX201/m-p/131375...

https://community.intel.com/t5/Wireless/After-installing-the-22-40-driver-there-was-no-AX-mode-suppo...

Интел, вводя систему LAR/DRS, говорила, что сможет оперативно менять настройки своих wifi-адаптеров, в соответствии с изменениями регуляторных норм в той или иной стране. Но обманула, и для AX200/201 эти настройки она изменить не смогла. Только для ax210 режим AX включен по умолчанию для России. Для ax200 он по умолчанию выключен и включить его нельзя никак, кроме как через БИОС материнской платы, а там такого у большинства пользователей нет. Так что на ax200 режим ax можно увидеть крайне редко - это зависит от вашего wifi-окружения.

Olexander
Novice
664 Views

I think these are different issues. And previously the connection was always on AX, but then at some driver update everything went wrong. One week the adapter can work constantly on AX, then a week on AC. I can't figure out why it works that way, but I know for sure it's the drivers update caused it.

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