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[Basic Information]
PC Name... hp z4 g4 workstation
OS... Windows10 Pro 22H2 19045 64bit
NIC card…intel(r) ethernet converged network adapter x550-t2
[Question]
Deployed release_28.0.zip to multiple identical terminals and ran \release_28.0\setup.exe.
For the installation options, I checked all three of the following:
"device driver"
"intel proset"
"intel advanced network service"
After that, if you run the "get-intelnetadapter" command in PowerShell, you will get the following output:
[Output Result A]
location name connectionname linkstatus
-------- ---- -------------- ----------
0:31:6:0 Intel(R) Ethernet Connection (2) i219-LM Ethernet 2 can be used.
1:0:0:0 Intel(R) Ethernet converged network adapter X550-T2 #2 Ethernet 4 can be used.
1:0:1:0 Intel(R) Ethernet converged network adapter x550-T2 Ethernet 3 can be used.
2:0:0:0 Intel(R) i210 GigaB Network Connection Ethernet 1.00 Gbps ...
But on the other PC, the following outputs:
[Output Result B]
caption : intel(r) ethernet connection (2) i219-lm
description : intel(r) ethernet connection (2) i219-lm
installdate :
name : intel(r) ethernet connection (2) i219-lm
status: Error
additionalavailability : {8}
availability : 8
creationclassname : ianet_physicalethernetadapter
deviceid : {f3fc57cb-4faa-46b4-ba43-64e7c9721601}
errorcleared :
errordescription :
identifyingdescriptions :
lasterrorcode :
maxquiescetime :
otheridentifyinginfo :
powermanagementcapabilities :
powermanagementsupported :
poweronhours :
statusinfo : 3
systemcreationclassname : win32_computersystem
systemname : aaa
totalpoweronhours :
autosense :
fullduplex :
maxspeed : 10000000000
networkaddresses : {38ca843b5968, 38ca843b5968}
octetsreceived :
octetstransmitted :
permanentaddress : 38ca843b5968
speed : 0
alignmenterrors :
capabilities : {32, 33, 34, 43...}
capabilitydescriptions : {, , , ...}
carriersenseerrors :
deferredtransmissions :
enabledcapabilities :
excessivecollisions :
fcserrors :
frametoolongs :
internalmacreceiveerrors :
internalmactransmiterrors :
latecollisions :
maxdatasize :
multiplecollisionframes :
singlecollisionframes :
sqetesterrors :
symbolerrors :
totalpacketsreceived :
totalpacketstransmitted :
miniportinstance : {f3fc57cb-4faa-46b4-ba43-64e7c9721601}
miniportname : e1dexpress
adapterstatus : 19
bustype : 7
bustypestring : pci express
connectionname : Ethernet
controllerid :
ddppackagename: not supported
ddppackagetrackid: not supported
ddppackageversion: not supported
devicestatus : 2
DeviceStatusString : Link Down
driverversion : 12.19.1.37
eee : 3
eeestring: not negotiated
etrackid : 0x00000000
extendedstatus : 0
fwversion: not supported
hardwarestatus : 1
location : 0:31:6:0
MediaType : 1
mediatypestring : copper
negotiatedlinkspeed : 0
negotiatedlinkspeedstring: not supported
negotiatedlinkwidth : 0
negotiatedlinkwidthstring: not supported
netlistversion: not supported
nvmversion : 0x00000000
originaldisplayname : intel(r) ethernet connection (2) i219-lm
othercapabilitydescriptions :
otherenabledcapabilities :
otherenabledcapabilityids :
othermediatype :
otherphydevice :
otpversion :
partitionnumber : 65535
partitionnumberstring :
partnumber :
pcideviceid : ven_8086&dev_15b7&subsys_103c81c5&rev_00&0&fe
phydevice : 0
portnumber : 6
portnumberstring: not supported
sanmacaddress :
slotid : 0:31:6:0
speedstring: not available
temperature : 0
temperaturestring: not supported
pscomputername :
caption : intel(r) ethernet converged network adapter x550-t2 #2
description : intel(r) ethernet converged network adapter x550-t2 #2
installdate :
name : intel(r) ethernet converged network adapter x550-t2 #2
status: Error
additionalavailability : {8}
availability : 8
creationclassname : ianet_physicalethernetadapter
deviceid : {12628bdb-4a6f-402c-b04f-ddca7fe7eae4}
errorcleared :
errordescription :
identifyingdescriptions :
lasterrorcode :
maxquiescetime :
otheridentifyinginfo :
powermanagementcapabilities :
powermanagementsupported :
poweronhours :
statusinfo : 3
systemcreationclassname : win32_computersystem
systemname : aaa
totalpoweronhours :
autosense :
fullduplex :
maxspeed : 100000000000
networkaddresses : {ece7a70131ac, ece7a70131ac}
octetsreceived :
octetstransmitted :
permanentaddress : ece7a70131ac
speed : 0
alignmenterrors :
capabilities : {34, 72, 81, 35...}
capabilitydescriptions : {, , , ...}
carriersenseerrors :
deferredtransmissions :
enabledcapabilities :
excessivecollisions :
fcserrors :
frametoolongs :
internalmacreceiveerrors :
internalmactransmiterrors :
latecollisions :
maxdatasize :
multiplecollisionframes :
singlecollisionframes :
sqetesterrors :
symbolerrors :
totalpacketsreceived :
totalpacketstransmitted :
miniportinstance : {12628bdb-4a6f-402c-b04f-ddca7fe7eae4}
miniportname : ixgbs
adapterstatus : 19
bustype : 7
bustypestring : pci express
connectionname: Ethernet 4
controllerid :
ddppackagename: not supported
ddppackagetrackid: not supported
ddppackageversion: not supported
devicestatus : 2
DeviceStatusString : Link Down
driverversion : 4.1.246.0
eee : 0
eeestring: not supported
etrackid : 0x80000dd2
extendedstatus : 0
fwversion: not supported
hardwarestatus : 1
location : 1:0:0:0
MediaType : 1
mediatypestring : copper
negotiatedlinkspeed : 0
negotiatedlinkspeedstring: not supported
negotiatedlinkwidth : 4
negotiatedlinkwidthstring : x4
netlistversion: not supported
nvmversion : 0x80000dd2
originaldisplayname : intel(r) ethernet converged network adapter x550-t2 #2
othercapabilitydescriptions :
otherenabledcapabilities :
otherenabledcapabilityids :
othermediatype :
otherphydevice :
otpversion :
partitionnumber : 65535
partitionnumberstring :
partnumber : k50459-002
pcideviceid : ven_8086&dev_1563&subsys_8086001a&rev_01&1&0
phydevice : 0
portnumber : 0
portnumberstring : a
sanmacaddress : ece7a70131ae
slotid : 1:0:0:0
speedstring: not available
temperature : 2
temperaturestring : Normal
pscomputername :
caption : intel(r) ethernet converged network adapter x550-t2
description : intel(r) ethernet converged network adapter x550-t2
installdate :
name : intel(r) ethernet converged network adapter x550-t2
status : ok
additionalavailability : {3}
availability : 3
creationclassname : ianet_physicalethernetadapter
deviceid : {9cca94e9-1e26-4cfd-8405-b8119e4b168c}
errorcleared :
errordescription :
identifyingdescriptions :
lasterrorcode :
maxquiescetime :
otheridentifyinginfo :
powermanagementcapabilities :
powermanagementsupported :
poweronhours :
statusinfo : 3
systemcreationclassname : win32_computersystem
systemname : aaa
totalpoweronhours :
autosense :
fullduplex : true
maxspeed : 100000000000
networkaddresses : {ece7a70131ad, ece7a70131ad}
octetsreceived :
octetstransmitted :
permanentaddress : ece7a70131ad
speed : 1000000000
alignmenterrors :
capabilities : {34, 72, 81, 35...}
capabilitydescriptions : {, , , ...}
carriersenseerrors :
deferredtransmissions :
enabledcapabilities :
excessivecollisions :
fcserrors :
frametoolongs :
internalmacreceiveerrors :
internalmactransmiterrors :
latecollisions :
maxdatasize :
multiplecollisionframes :
singlecollisionframes :
sqetesterrors :
symbolerrors :
totalpacketsreceived :
totalpacketstransmitted :
miniportinstance : {9cca94e9-1e26-4cfd-8405-b8119e4b168c}
miniportname : ixgbs
adapterstatus : 51
bustype : 7
bustypestring : pci express
connectionname: Ethernet 3
controllerid :
ddppackagename: not supported
ddppackagetrackid: not supported
ddppackageversion: not supported
devicestatus : 4
devicestatusstring: link up - this device is not connected at maximum speed
driverversion : 4.1.246.0
eee : 0
eeestring: not supported
etrackid : 0x80000dd2
extendedstatus : 0
fwversion: not supported
hardwarestatus : 1
location : 1:0:1:0
MediaType : 1
mediatypestring : copper
negotiatedlinkspeed : 0
negotiatedlinkspeedstring: not supported
negotiatedlinkwidth : 4
negotiatedlinkwidthstring : x4
netlistversion: not supported
nvmversion : 0x80000dd2
originaldisplayname : intel(r) ethernet converged network adapter x550-t2
othercapabilitydescriptions :
otherenabledcapabilities :
otherenabledcapabilityids :
othermediatype :
otherphydevice :
otpversion :
partitionnumber : 65535
partitionnumberstring :
partnumber : k50459-002
pcideviceid : ven_8086&dev_1563&subsys_8086001a&rev_01&1&1
phydevice : 0
portnumber : 1
portnumberstring : b
sanmacaddress : ece7a70131af
slotid : 1:0:1:0
Speedstring : 1.00 Gbps full-duplex
temperature : 2
temperaturestring : Normal
pscomputername :
caption : intel(r) i210 gigabit network connection
description : intel(r) i210 gigabit network connection
installdate :
name : intel(r) i210 gigabit network connection
status : ok
additionalavailability : {3}
availability : 3
creationclassname : ianet_physicalethernetadapter
deviceid : {f3829b49-68c9-4575-9419-05a7bc35dc9a}
errorcleared :
errordescription :
identifyingdescriptions :
lasterrorcode :
maxquiescetime :
otheridentifyinginfo :
powermanagementcapabilities :
powermanagementsupported :
poweronhours :
statusinfo : 3
systemcreationclassname : win32_computersystem
systemname : aaa
totalpoweronhours :
autosense :
fullduplex : true
maxspeed : 10000000000
networkaddresses : {38ca843b5969, 38ca843b5969}
octetsreceived :
octetstransmitted :
permanentaddress : 38ca843b5969
speed : 1000000000
alignmenterrors :
capabilities : {32, 33, 34, 43...}
capabilitydescriptions : {, , , ...}
carriersenseerrors :
deferredtransmissions :
enabledcapabilities :
excessivecollisions :
fcserrors :
frametoolongs :
internalmacreceiveerrors :
internalmactransmiterrors :
latecollisions :
maxdatasize :
multiplecollisionframes :
singlecollisionframes :
sqetesterrors :
symbolerrors :
totalpacketsreceived :
totalpacketstransmitted :
miniportinstance : {f3829b49-68c9-4575-9419-05a7bc35dc9a}
miniportname : e1rexpress
adapterstatus : 51
bustype : 7
bustypestring : pci express
connectionname: Ethernet 2
controllerid :
ddppackagename: not supported
ddppackagetrackid: not supported
ddppackageversion: not supported
devicestatus : 1
DeviceStatusString : Link Up
driverversion : 12.18.13.0
eee : 2
eeestring : active
etrackid : 0x800006d8
extendedstatus : 0
fwversion: not supported
hardwarestatus : 1
location : 2:0:0:0
MediaType : 1
mediatypestring : copper
negotiatedlinkspeed : 0
negotiatedlinkspeedstring: not supported
negotiatedlinkwidth : 1
negotiatedlinkwidthstring : x1
netlistversion: not supported
nvmversion : 0x800006d8
originaldisplayname : intel(r) i210 gigabit network connection
othercapabilitydescriptions :
otherenabledcapabilities :
otherenabledcapabilityids :
othermediatype :
otherphydevice :
otpversion :
partitionnumber : 65535
partitionnumberstring :
partnumber :
pcideviceid : ven_8086&dev_1533&subsys_103c81c5&rev_03&2&0
phydevice : 0
portnumber : 0
portnumberstring : a
sanmacaddress :
slotid : 2:0:0:0
Speedstring : 1.00 Gbps full-duplex
temperature : 0
temperaturestring: not supported
pscomputername :
Why does this difference occur?
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Hi @FUmii,
Thank you for posting in Intel Ethernet Communities.
We learned this thread is similar to https://community.intel.com/t5/forums/forumtopicpage/board-id/ethernet-products/message-id/33700#M33700
Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored. Thank you.
Best regards,
BY_Intel
Intel Customer Support
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