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AWiec
Beginner
989 Views

Bluescreen with AC 8265

Hi. I have a bluescreen with Intel AC 8265. I deleted old drivers and installed the new ones and still I have BSOD's. What can I do?

I uploaded the SSU.txt

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2 Replies
idata
Community Manager
81 Views

Hello skend24,

We understand you're receiving bluescreen crashes, and updating to the latest drivers did not help.

- When do the crashes occur? For example: at boot, while browsing the web, random.

- Would it be possible to share the memory dump from this crash? It should be located in your C:\ drive, usually named minidump or MEMORY.DMP

If this file results to large to upload, please save it to your file hosting service of choice and share the link.

Best regards,

 

Carlos A.
idata
Community Manager
81 Views

Hello skend24,

 

 

We haven't heard back from you in a while. Have the blue screen crashes been resolved?

 

 

Best regards,

 

Carlos A.
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